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Cloud Kicks (CK) has a Partner Community with an External Account hierarch. The Number of Partner Roles is set to two with the roles defined as Partner Manager and partner user.

If CK has a Partner user at a child account that creates a case, who will have access?

A.

The Partner user who created the case those in the Partner Manager role above them, and those in the Partner manager role in the Partner account

B.

The Partner user who created the case, their peers in the Partner user role, those in the Partner manager role above them, those in the Partner user role in the partner account, and those in the partner Manager role in the parent account.

C.

The partner user who created the case, their peers in the partner user role, those in the partner Manager role above them, and those in the Partner Manager role in the parent account.

D.

The partner User who created the case, those in the partner Manger role above them, those in the Partner user role in the parentaccount, and those in the partner manager role in the parent account.

Universal Containers is implementing a customer community.

What sharing mechanism should be used to allow customers to view their own cases even after those cases are assigned to a support agent?

A.

OWD and Apex Sharing

B.

Sharing Set

C.

Case co-ownership using Super User access

D.

Sharing Map and custom permission set

Bloomington Caregivers (BC) has created a customer Experience site using Experience Cloud that gives customersthe ability to pay this, manage appointments, and open cases with support. BC also has a partner Experience site on Experience Cloud. The company's leadership has now decided to extend access to the customer Experience site to its partners and internal Salesforce users so they can collaborate more effectively.

What is the recommended way to add partners and internal users to the customer Expenence site?

A.

Create business accounts for partners and internal users, enable the accounts as customers, and thencreate users under these accounts by creating contacts.

B.

Configure SSO between the partner site and customer site so partners get access. Also configure SSO between internal org and the customer site so internal users get access to the customer site.

C.

Add the existing partner profiles and internal user profiles to the customer Experience site; this will automatically give users

access to the customer site.

D.

Enable the partner accounts and the internal accounts as customers; the users under these accounts will then automatically gam access to the customer site.

Insightopia's Experience Cloud site went live on the first day of the last month. The launch has been very successful, and the number of community members has reached the first milestone of 10,000. The Experience Cloud site manager wants to implement gamificationmethods to increase engagement and adoption.

What should be the recommended approach for implementing gamification?

A.

Use the Missions feature to assign badges to members automatically.

B.

Use the Einstein game mechanics feature for implementing gamification.

C.

Build flows to implement gamification for community members.

D.

Organize a community event to get ideas for implementing gamification.

Ursa Major Solar (UMS) wants to differentiate between the leads created by partners and the leads created by its

ownSales team. All lead records are shared with partners: however, some of the information captured by the

Sales team on the lead record should not be shared with partners.

Which two steps should UMS take at a minimum in order to meet the requirement?

Choose2 answers

A.

Create Lead Record Types for Lead Distribution.

B.

Enable “Lead Sharing" in Digital Experience settings.

C.

Create a separate channel for partners in PRM Workspaces.

D.

Create Page Layouts for Lead Distribution.

DreamHouse Realty (DR) plans to invite individuals from several new companies to its Broker Portal and would like to differentiate the user experience for each company.

Which three options should the DR systemadministrator use to personalize the look and feel of the portal for each new brokerage?

Choose 3 answers

A.

Branding Sets

B.

Audience Sets

C.

Page Variations

D.

Audience Targeting

E.

Partner User Roles

Universal Containers (UC) works with a large retainer network. UC wants these retailers to start registering deal and work with UC to convert them into sales.

Which user license should the Experience Cloud consultant recommend?

A.

Partner Community Plus

B.

Partner Community

C.

Platform Portal

D.

CommercePortal

Ursa Major Solar would like touse three Record Detail components on a page to display object details for the Account, Case, and Opportunity objects for the user who is logged in to the company’s portal. When they drop the components on the page, they are not getting the desired results.

What is causing this issue?

A.

The Record Detail component populates the recordID associated with the object for the page template, so this component will not work for this use case.

B.

The Record Detail component populates the record associated with the object for the page template so this component will only work on the Home page template

C.

The Record Detail component is a custom component and was not configured correctly

D.

The Record Detail component will only show record details for the Case object.

A consultant recently finished gathering requirements for a Cloud Kicks (CK) project that will launch five new Customer Experience Cloud sites worldwide, all on a brand new Salesforce org. The purpose of these sites is to a generate buzz around new CK models and crowdsource new ideas for the RAD department. The consultant knows Multiple Books that they need to enable moderation and rate limit rules as part of their planning and must meet the following requirements:

* Each site must have three unique content moderation rules that flag specific keywords.

* Each site must have four unique rate rules that govern posting limits.

* All authenticated users must be able to post on demand. Calculator

What should the consultant consider doing before beginning work on these sites?

A.

Ensure that both the notify and freeze actions for all site rate rules are implemented.

B.

Notify the stakeholders that the number of content moderation rules, but not rate rules, exceeds the org limit.

C.

Notify the stakeholders that the number of rate rules, but not content moderation rules, exceeds the org limit.

D.

Notify the stakeholders that the number of both moderation and rate rules exceeds the org limit.

Universal Containers is planning to build a community where customers will be able to view Knowledge articles and chat live with a support agent.

What should the administrator use to configure the chat functionality?

A.

Experience Builder and Chatter

B.

Service Console andService Channel

C.

Chat Agent Guided Setup Flow and Service Console

D.

Service Channel and Chatter