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A custom pricing engine for a Salesforce customer has to be decided by factors with the following hierarchy:

State in which the customer is located

City in which the customer is located if available

Zip code in which the customer is located if available

Changes to this information should have minimum code changes

What should a data architect recommend to maintain this information for the custom pricing engine that is to be built in Salesforce?

A.

Create a custom object to maintain the pricing criteria.

B.

Assign the pricing criteria within customer pricing engine.

C.

Maintain require pricing criteria in custom metadata types.

D.

Configure the pricing criteria in price books.

Universal Containers wants to implement a data -quality process to monitor the data that users are manually entering into the system through the Salesforce UI. Which approach should the architect recommend?

A.

Allow users to import their data using the Salesforce Import tools.

B.

Utilize a 3rd -party solution from the AppExchange for data uploads.

C.

Utilize an app from the AppExchange to create data -quality dashboards.

D.

Use Apex to validate the format of phone numbers and postal codes.

Universal Containers (UC) uses Salesforce for tracking opportunities (Opportunity). UC uses an internal ERP system for tracking deliveries and invoicing. The ERP system supports SOAP API and OData for bi-directional integration between Salesforce and the ERP system. UC has about one million opportunities. For each opportunity, UC sends 12 invoices, one per month. UC sales reps have requirements to view current invoice status and invoice amount from the opportunity page. When creating an object to model invoices, what should the architect recommend, considering performance and data storage space?

A.

Use Streaming API to get the current status from the ERP and display on the Opportunity page.

B.

Create an external object Invoice _x with a Lookup relationship with Opportunity.

C.

Create a custom object Invoice _c with a master -detail relationship with Opportunity.

D.

Create a custom object Invoice _c with a Lookup relationship with Opportunity.

North Trail Outfitters (NTO) operates a majority of its business from a central Salesforce org, NTO also owns several secondary orgs that the service, finance, and marketing teams work out of, At the moment, there is no integration between central and secondary orgs, leading to data-visibility issues.

Moving forward, NTO has identified that a hub-and-spoke model is the proper architect to manage its data, where the central org is the hub and the secondary orgs are the spokes.

Which tool should a data architect use to orchestrate data between the hub org and spoke orgs?

A.

A middleware solution that extracts and distributes data across both the hub and spokes.

B.

Develop custom APIs to poll the hub org for change data and push into the spoke orgs.

C.

Develop custom APIs to poll the spoke for change data and push into the org.

D.

A backup and archive solution that extracts and restores data across orgs.

Universal Containers (UC) is a major supplier of office supplies. Some products are produced by UC and some by other manufacturers. Recently, a number of customers have complained that product descriptions on the invoices do not match the descriptions in the online catalog and on some of the order confirmations (e.g., "ballpoint pen" in the catalog and "pen" on the invoice, and item color labels are inconsistent: "what vs. "White" or "blk" vs. "Black"). All product data is consolidated in the company data warehouse and pushed to Salesforce to generate quotes and invoices. The online catalog and webshop is a Salesforce Customer Community solution. What is a correct technique UC should use to solve the data inconsistency?

A.

Change integration to let product master systems update product data directly in Salesforce via the Salesforce API.

B.

Add custom fields to the Product standard object in Salesforce to store data from the different source systems.

C.

Define a data taxonomy for product data and apply the taxonomy to the product data in the data warehouse.

D.

Build Apex Triggers in Salesforce that ensure products have the correct names and labels after data is loaded into salesforce.

Northern Trail Outfitters (NTO) plans to maintain contact preferences for customers and employees. NTO has implemented the following:

1. Customers are Person Accounts for their retail business.

2. Customers are represented as Contacts for their commercial business.

3. Employees are maintained as Users.

4. Prospects are maintained as Leads.

NTO needs to implement a standard communication preference management model for Person Accounts, Contacts, Users, and Leads.

Which option should the data architect recommend NTO to satisfy this requirement?

A.

Create custom fields for contact preferences in Lead, Person Account, and Users objects.

B.

Create case for contact preferences, and use this to validate the preferences for Lead, Person Accounts, and Users.

C.

Create a custom object to maintain preferences and build relationships to Lead, Person Account, and Users.

D.

Use Individual objects to maintain the preferences with relationships to Lead, Person Account, and Users.

Universal Containers (UC) is building a Service Cloud call center application and has a multi­system support solution. UC would like or ensure that all systems have access to the same customer information.

What solution should a data architect recommend?

A.

Make Salesforce the system of record for all data.

B.

Implement a master data management (MDM) strategy for customer data.

C.

Load customer data in all systems.

D.

Let each system be an owner of data it generates.

Universal Containers (UC) has three systems: Salesforce, a cloud -based ERP system, and an on -premise Order Management System (OMS). An architect has been tasked with creating a solution that uses Salesforce as the system of record for Leads and the OMS as the system of record for Account and Contacts. UC wants Accounts and Contacts to be able to maintain their names in each system (i.e., "John Doe" in the OMS and "Johnny Doe" in Salesforce), but wants to have a consolidated data store which links referenced records across the systems. What approach should an architect suggest so the requirements are met?

A.

Have Salesforce poll the OMS nightly and bring in the desired Accounts and Contacts.

B.

Implement an integration tool to send OMS Accounts and Contacts to Salesforce.

C.

Implement a Master Data Management strategy to reconcile Leads, Accounts, and Contacts.

D.

Use the Streaming API to send Account and Contact data from Salesforce to the OMS.

Cloud Kicks has the following requirements:

• Their Shipment custom object must always relate to a Product, a Sender, and a Receiver (all separate custom objects).

• If a Shipment is currently associated with a Product, Sender, or Receiver, deletion of those records should not be allowed.

• Each custom object must have separate sharing models.

What should an Architect do to fulfill these requirements?

A.

Associate the Shipment to each parent record by using a VLOOKUP formula field.

B.

Create a required Lookup relationship to each of the three parent records.

C.

Create a Master-Detail relationship to each of the three parent records.

D.

Create two Master-Detail and one Lookup relationship to the parent records.

UC needs to load a large volume of leads into salesforce on a weekly basis. During this process the validation rules are disabled.

What should a data architect recommend to ensure data quality is maintained in salesforce.

A.

Activate validation rules once the leads are loaded into salesforce to maintain quality.

B.

Allow validation rules to be activated during the load of leads into salesforce.

C.

Develop custom APEX batch process to improve quality once the load is completed.

D.

Ensure the lead data is preprocessed for quality before loading into salesforce.