How should the Salesforce Admin meet this requirement? Universal Containers creates a Community for their partners. Members of the Community should not be able to participate in discussions with other members. However, users from the same partner should be able to hold discussions amongst themselves.
Universal Containers needs to create a Community that meets the following requirements:
- Self-Service Support Community in which customer and partner users are community members.
- Partner Users help Universal Containers by adding of resolving cases for their customers within the Community.
- Partner Users do NOT need access to Leads, Campaigns, and Opportunity objects.
- Partners use Case Comment and Case Feed to communicate with the Universal Containersteam and customers.
Which license type should a Salesforce Admin use for these Partner Users?
The headphones alliance wish to engage with their customers in a whole new way and at Dreamforce they saw Communities in action. They have identified that they have a lot of great content but what to make sure that articles and discussions are grouped logically so that it is easy to find, post questions and navigate the site. What Communities feature would you recommend to use?
What are the two most efficient ways for a Salesforce Admin to accomplish this task? Universal Containers is launching a Community to drive their channel sales. The requirements are as follows:• Integration with a Back-Office Legacy System that supports API-Level Integration and Salesforce Connect. This integration does not exist today.• Integration with a pricing and quoting tool. This integration exists today for internal users in the Salesforce org.• External partner users must be able to configure the quote using the pricing and quoting tool from the Community.• The pricing and quoting tool must support Community users.• Universal Containers owns licenses for Salesforce Connect.
How is visibility to Articles Types controlled for Community Members?
What do you recommend? Wendy, the Community Manager at Regional Containers has come to you for advice on managing the Community (Community Manager & Community Builder) from a Mobile Device.
Select two ways you are able to integrate Google Analytics with atemplate based Community. 2Answers
You are setting up an Authenticated Community for your Customers many of them speak both English and French how will you ensure the most appropriate language(s) areavailable to them in your Napili Template Community?
You have identified all the topics for your Community, as great as they all are, you need to specific the featured topics, where do you navigate to do this?
How can you launch asupport community with live chat, click to call, and case creation form?
