Summer Special Limited Time 65% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: exc65

The Cloud Kicks pipeline and forecasting reports are inaccurate because sales reps are creating opportunities after they are already closed won. Sales management wants visibility into how often

the sales reps are creating these types of opportunities.

Which solution should the consultant recommend?

A.

Run the Opportunity Pipeline standard report to view the upcoming opportunities by stage.

B.

Configure a report that displays opportunities that have an earlier closed date then created date.

C.

Implement automation to update the opportunity to the first stage in the sales process.

Cloud Kicks maintains products and price books on an external platform due to the high frequency of product pricing changes. Sales managers want to monitor pipeline by sales rep and

track team revenue to goal in Sales Cloud.

What should the consultant do to meet the requirement?

A.

Implement Opportunity Teams and Opportunity Splits.

B.

Create reports on closed Opportunities.

C.

Use Opportunities and enable Forecasts.

Cloud Kicks (CK) recently completed the first phase of its Sales Cloud implementation. In the next phase, one factor that consultants are considering is whether any of CK's 500 sales agents

are using a mobile device or a browser to access Salesforce.

What should the consultants do to efficiently analyze how users are logging in to Salesforce?

A.

Create a custom report on the User object.

B.

Review the login history on the user record.

C.

Create a User report and filter by Login Subtype.

Universal Containers (UC) deployed Sales Cloud 3 months ago to the North American sales teams. One of the reasons UC selected Sales Cloud is its mobile support which provides flexibility for sales reps.

How should the consultant assure UC's management that Sales Cloud is being successfully adopted on mobile devices?

A.

Report on the opportunity records created on a mobile device.

B.

Download the Login History report and filter by device type.

C.

Review the user profiles for mobile device permissions.

Cloud Kicks (CK) has an external enterprise resource planning (ERP) system that stores product order information.

CK wants to view those orders as a related list on the Account record in real time.

Which best practice should the consultant recommend?

A.

Create a Lightning component, Get the real-time product order Information from the ERP system using a REST integration. Add the component to the account page.

B.

Create a custom product order information object. Run a nightly batch job to get details from the ERP system. Add the custom object as a related list on the Account.

C.

Implement Salesforce Connect and an external object to get real-time product order information. Add the external object as a related list on the Account.

Cloud Kicks needs to associate some contacts with many accounts.

Which solution should a consultant recommend to meet this requirement?

A.

Use the Contact to Multiple Accounts feature.

B.

Use the Contact Roles related list on Accounts.

C.

Add multiple custom Account lookup fields on the Contact.

The sales team at Cloud Kicks needs to track the number of retail locations for each of its leads. Once the lead is converted, the sales team wants to see the number of retail locations related to their

customers. The service team also wants to view this information.

What should the consultant do to meet this requirement?

A.

Create a custom object related to the Account and Lead objects to store the retail locations.

B.

Map the custom field from the Lead object to the custom field on the Account object during lead conversion.

C.

Add roll-up summary fields to calculate the number of retail locations related to the Account and Lead objects.

Each product engineer at Cloud Kicks supports a specific product line. There are five product lines. While sales reps sell all of the company’s product lines, sales management wants the appropriate product engineer to be able to automatically view any new Opportunity for their particular product line with Read-Only rights.

What should the consultant do to meet the requirement?

A.

Enable Default Account Teams for each product line.

B.

Enable Default Opportunity Teams for the Opportunity.

C.

Create criteria-based opportunity sharing rules for each product line.

Cloud Kicks has a Web-to-Lead form on its website. Following an update to the form to add new picklist values, some leads are routing to the default lead owner.

What should the consultant validate when troubleshooting the issue?

A.

The picklist values are part of Lead assignment rule criteria.

B.

A new web-to-lead form needs to be created to reflect the new picklist values.

C.

Picklist values are included in only one rule entry.

The consultant at Cloud Kicks has successfully implemented Einstein Lead Scoring. The VP of sales wants to see the effectiveness of this new functionality.

What should the consultant do to fulfill this request?

A.

Create a custom report type for Sales Cloud Einstein records.

B.

Add the Einstein prediction column to the forecast list view.

C.

Add a standard dashboard for Sales Cloud Einstein.