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Cloud Kicks acquired a company. The VP of technology wants to migrate all the sales data into Sales Cloud.

Which data migration sequence should the consultant recommend for the objects?

A.

Opportunities, Products, Product Line Items, Cases, Leads, Campaigns, Accounts, Contacts

B.

Accounts, Contacts, Opportunities, Products, Product Line Items, Cases, Leads, Campaigns

C.

Accounts, Opportunities, Contacts, Products, Product Line Items, Cases, Leads, Campaigns

Universal Containers (UC) sales reps want to be assigned quality leads.

Which action should the consultant recommend to improve UC's process to produce higher quality leads?

A.

Identify business metrics and factors, then use picklists and formula fields to ensure data consistency.

B.

Create 4 custom field on the Lead object to generate a lead score to determine lead quality.

C.

Analyze historical data on closed leads and conversions to improve the quality of leads.

Cloud Kicks wants to streamline the approval process and give sales managers more efficient ways to approve opportunities in a timely manner.

Which strategy should the consultant recommend to improve Approval Processes?

A.

Allow managers to approve or reject requests via an email.

B.

Configure Einstein Opportunity Insights to approve requests.

C.

Add a dashboard of pending approvals to the Chatter feed.

When emails sync by Einstein Activity Capture, how are the emails matched to Sales Cloud records?

A.

Matching Is based on the standard Email field.

B.

Matching is based on any Email field.

C.

Matching is based on Full Name and standard Email field.

What is a consideration when enabling Multiple Currencies?

A.

Accounts, Opportunities, Leads, Cases, and Opportunity Product Schedules support multiple currencies reporting.

B.

When Multiple Currencies Is enabled, changes to exchange rates update the converted amount on all records except closed opportunities.

C.

If any issues arise during implementation, Multiple Currencies can be disabled.

Cloud Kicks is implementing Sales Cloud and has asked a consultant to create an architecture diagram of the system.

Which stage of the project lifecycle does this fall under?

A.

Initiate

B.

Plan

C.

Execute

Predefined groups of sales reps work collaboratively on Accounts in the Cloud Kicks (CK) sales model. Each group is also responsible for specific accounts. CK has organization-wide default access set to Public Read/Write for Accounts. CK discovered this caused issues with data quality where reps edited accounts outside their scope of responsibility. CK wants to allow reps to view any account, but restrict editing to only reps who are responsible for those specific accounts.

Which step should a consultant recommend to allow reps to continue to collaborate while eliminating incorrect edits?

A.

Create an Account sharing rule to grant Read/Write access to all accounts.

B.

Change Account organization-wide defaults to Public/Read-Only.

C.

Change Account organization-wide defaults to Private.

It is a priority at Cloud Kicks to implement logic and automation to qualify top leads. The company has captured significant data points on converted leads and won opportunities.

What should the consultant do first to ensure a best practices implementation?

A.

Identify a recommended base Lead score, evaluate the results, and adjust the score accordingly.

B.

Review converted lead data with sales and marketing to understand the interaction patterns that led to conversion.

C.

Configure a qualification screen flow to help sales reps quickly determine which leads are most important.

Cloud Kicks (CK), a large global organization, is rolling out a complex Salesforce Release to its staff located in offices around the world.

Which approach should the consultant recommend that CK use for training this audience?

A.

Leverage Trailhead and documentation.

B.

Conduct Train-the-trainer sessions.

C.

Configure In-App Guidance.

Cloud Kicks has just deployed all of its configurations. The admin wants to build a new process using objects that were deployed.

Which best practice should a consultant recommend to the admin?

A.

Build in a Partial Copy sandbox and test changes in the staging environment.

B.

Build in a test release environment end test changes In a Partial Copy sandbox.

C.

Build in a Developer sandbox and test changes in a test release environment.