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An administrator is using the Dev Console Log Inspector to troubleshoot a Process Builder.

What event type should the administrator look for in the event column?

A.

Event types beginning with FLOW

B.

Event types beginning with AUTOMATED.

C.

Event types beginning with WORKFLOW

D.

Event types beginning with PROCESS

Cloud Kicks needs to automate several updates to lead records and update unrelated records. Select changes should happen every time a record is created or updated, Put other changes should only happen when the record is updated.

Which two options should the administrator use to automate these updates?

Choose 2 answers

A.

Use a Decision element with the "Only if the record that triggered the flow to run is updated to meet the condition requirements" option.

B.

Create a Process Builder that runs when a record is changed.

C.

Create a flow that runs when a record is created or updated.

D.

Use "formula evaluates to true" workflow rule with the ISCHANCEO function to make changes when the record Is updated.

The finance director at Cloud Kicks asks the administrator for an exception report that shows all B2C accounts that are missing the credit card number. The credit card number is a classic encrypted field.

What action should the administrator take to meet this requirement?

A.

Add 'View Encrypted Fields' to a permission set assigned to Finance and system administrators and a summary report filtered by credit card number.

B.

Unmask the encrypted credit card number field to make it available and add a custom filter to a report where credit card number is blank.

C.

Build a custom checkbox called Has Credit Card' that Finance checks when a credit card is recorded and a tabular report filtered on the checkbox equal to false.

D.

Create a summary report that includes a cross-filter to the Account object with a sub-filter for credit card number equal to null.

Ursa Major Solar (UMS) receives hundred of cases every week from both consumers and retail partners. UMS wants to ensure it's meeting all service-level agreements to maintain high levels of customer satisfaction.

What should the administrator do to help meet this goal?

A.

Set up and configure Entitlement Process to design timelines and track issue resolution.

B.

Configure the Milestones object on Service Contracts to sequential milestones for common case issues.

C.

Design a Net Promoter Score survey using Surveys that is automatically sent when a case is closed.

D.

Expose the Service Contracts object in the Service Console for an agent to view when working a case.

Cloud Kicks (CK) typically sells Its products direct to consumer and tracks sales using the Order object In Salesforce. The head of sales has now decided that CK will also sell to retail locations for resale. The administrator wants to leverage opportunities and opportunity products for these new deals.

What should the administrator do to track accurate sales data on opportunities?

A.

Create new Products with the new retail pricing.

B.

Add a new Order Process for Orders generated from opportunities.

C.

Create a new Price Book for the new retail pricing.

D.

Add a required lookup field from the Order to the opportunity.

Users at Ursa Major Solar want to create complex dashboards with supporting charts based on data to come from a variety of sources, some of which live on the Internal company shared drives.

Which product should the administrator recommend to meet the users' needs?

A.

Lightning Dashboard Builder

B.

Report Bulkier

C.

List views

D.

Tableau CRM

Dreamhouse Realty recently learned that the major listing service it utilizes can accept messages to a specific endpoint. The realtors want to utilize this to be able to quickly update the listing price on properties after it has

been approved.

What automation tool should the administrator configure?

A.

Flow

B.

Platform Event

C.

Process Builder

D.

Email Alert

DreamHouse Realty (DR) wants to ensure that its data is protected. There have been several recent attempts to phish employees.

What should DR do to help ensure that the user that is logged in is the right user when the running user is trying to view reports and dashboards?

A.

Require a Usemame, Password, and Security Token when logging in.

B.

Set up an authentication provider for reports and dashboards.

C.

Require MFA when users need to view and export dashboards and reports.

D.

Require a high assurance session when exporting or printing reports and dashboards.

An administrator is given a .csv file of 5,000 leads with External Id and Status fields. They need to match existing and add new records with Data Loader.

What action should be taken to populate the Status field on the records and add new records?

A.

Export

B.

Update

C.

Insert

D.

Upsert

An administrator has found a free app on the AppExchanged and would like to install it.

Which three items should the administrator take to consideration before installed he managed package?

Choose 3 answers

A.

Custom objects and custom fields used by the app count against the org’s limits.

B.

Managed apps do not undergo a formal security review by Salesforce.

C.

Apps may require certain Salesforce editions or features to be enabled.

D.

Apps may require external, third-party web services to function properly.

E.

Apps must be installed in production before the app can be installed in a sandbox.