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Which action in the Time and Material journal allows an approver to send the material record back to the technician to resubmit?

A.

Decline

B.

Review

C.

Duplicate

D.

Request change

Which actions are available for a technician within an activity record? Note: There are 3 correct answers to this question.

A.

Send as E-Mail

B.

Edit Business Partner

C.

Create Effort

D.

Create Equipment

E.

Add Smartform

What should you advise a customer to do when integrating SAP Field Service Management with SAP CRM? Note: There are 3 correct answers to this question.

A.

Enter value list mappings for product types.

B.

Check the list of the existing known limitations.

C.

Ensure that the SAP Field Service Management system version is supported.

D.

Maintain code list mappings for service call types.

E.

Validate the RFC destination and IDoc setup.

Which of the following activities are carried out by a crowd owner within the Single Tenant Crowd Service? Note: There are 3 correct answers to this question.

A.

Review company certificates.

B.

Approve technician skills.

C.

Review and close assignments.

D.

Accept an assignment.

E.

Register a partner company.

The field technician needs to visit a customer for regular maintenance of all their printers. For each printer, the same type of data needs to be captured in the Smartform. What Smartform element is used to create such a functionality?

A.

Series

B.

Picker

C.

Attachments

D.

Drop-down list

What is SAP's approach to integrating SAP S/4HANA Service with SAP Field Service Management?

A.

Cloud-based using SAP Cloud Platform Integration

B.

Cloud-based using the FSM Cloud Connector

C.

On-premise-based using SAP Process Integration

D.

On-premise-based using the SAP CRM middleware

Which of the following reports will face a hard stop when you generate it in SAP Field Service Management?

A.

A nightly activity list report generated via business rules that executes in 250 seconds

B.

A report that references 21 different DTOs

C.

A spare parts list that has 1500 pages

D.

A service call summary for the week that returns 1000 records

Which prerequisites are necessary to integrate SAP Field Service Management with SAP Analytics Cloud? Note: There are 2 correct answers to this question.

A.

Set REPORTDATA UI Permission to VISIBLE.

B.

Set CoreSystems.FeatureFlag.AR.SAC.Enabled to TRUE.

C.

Allow browser cookie settings to accept sapbusinessobjects.cloud.

D.

Delete recent browser history and cookies.

Which of the following elements can be used in Smartforms? Note: There are 3 correct answers to this question.

A.

Text Input, Description, Picker, Status

B.

Text Input, Picker, Status, Series

C.

Text Input, Status, Series, Formula

D.

Text Input, Picker, Series, Attachment

E.

Picker, Status, Series, Number Input

Which activities can you perform in the Administration module? Note: There are 2 correct answers to this question.

A.

Perform system monitoring.

B.

Define service workflows.

C.

Edit Smartform templates.

D.

Maintain session configuration.