Brought to life via frameworks, standards, and processes
The Answer Is:
B
Want to know why?
Explanation:
Agile is often misunderstood, and one common misconception is treating it as a methodology. Let’s analyze the options:
A.Correct. Agile is applicable beyond software development. It originated in software but has since been applied to areas like marketing, operations, and even HR.
B.Incorrect.Agile is not a methodology. It is a mindset or philosophy characterized by values and principles outlined in the Agile Manifesto. Frameworks like Scrum, Kanban, or SAFe operationalize Agile, but Agile itself is not prescriptive.
C.Correct. Agile is defined by its guiding values and principles, which include customer collaboration, responding to change, and delivering value frequently.
D.Correct. Frameworks like Scrum and SAFe, as well as processes, help bring Agile principles into practice.
References:
Agile Manifesto: agilemanifesto.org
“Scrum Guide 2020” and “Kanban Method” for frameworks operationalizing Agile.
A cultural movement that aims to increase software delivery velocity and improve service reliability
B.
A production philosophy that focuses on reducing waste and improving the flow of processes to improve overall customer value
C.
A discipline that incorporates aspects of software engineering and applies them to infrastructure and operations problems
D.
A framework that ensures that service management processes reflect Agile values and are designed with ‘just enough’ control and structure
The Answer Is:
D
Want to know why?
Explanation:
Agile Service Management integrates Agile principles into service management processes to ensure they are efficient, customer-centric, and adaptive. Let’s analyze the options:
A.Incorrect. While Agile Service Management does improve service delivery and reliability, calling it solely a cultural movement is too narrow.
B.Incorrect. This describes Lean principles rather than Agile Service Management.
C.Incorrect. This describes DevOps rather than Agile Service Management.
D.Correct. Agile Service Management focuses on adapting service processes to align with Agile values, balancing flexibility with adequate control to ensure efficiency.
References:
ITIL 4 Service Value System.
Agile Service Management Guide (Agile and ITIL integration).
