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A key resource is switching between projects to obtain more visibility and acclaim. However, project work has grown and become a burden.

What should the agile project leader do?

A.

Add more resources to projects to ensure work sharing.

B.

Encourage the resource to undergo time management training.

C.

Ask management to ensure that the resource is available to only one project at a time.

D.

Allow the resource to continue switching between projects to deliver high customer value.

Several team members have complained to senior management about their Scrum Master's processes. What should the Scrum Master do to address the team's process concerns?

A.

Include senior management in the process decisions.

B.

Communicate the processes and expectations to the team.

C.

Conduct retrospectives at the end of every sprint.

D.

Include process feedback in the next sprint planning session.

A Scrum team has worked hard to reach their sprint goal, but impediments have prevented them from succeeding. The team needed help from a specialist on another team, but the specialist was on a 2-week vacation.

What should the scrum master do?

A.

At the sprint retrospective, the scrum master and development team should discuss why the team did not know the specialist was unavailable during the sprint. The scrum master should then set clear rules so situations like these can be avoided in the future.

B.

It can be very distressing for a Scrum team not to reach its sprint goals. The scrum master should hold an evaluation meeting to discuss who in the team was responsible for discovering the specialist was not available, then make an improvement task for the next sprint.

C.

The scrum master, as a servant leader, should always try to remain positive about the team's work. Even when team members’ make mistakes, there should be trust that everyone is doing their best. Engaged team members work more efficiently, and a sustainable pace is important for project success.

D.

At the sprint retrospective, the Scrum team should reflect on how the past sprint has worked out. The scrum master should facilitate an open discussion to discover the root causes for the missed sprint goals and find a way to avoid similar situations in future sprints.

How should the agile practitioner address this?

A.

Implement a burnup chart and add the issue resolution as a task to the product backlog for the customer to prioritize.

B.

Add the issue to the Kanban board and assign it to the team member who has made the most progress on resolving it.

C.

Conduct a root-cause analysis on the issue and identify related risks and risk response owners at the next retrospective.

D.

Document all project issues in a common space and ask the team members to decide on task allocation principles.