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Whistlekleen is a national dry cleaning and laundry organization with 50 shops. You are conducting an OHSMS surveillance audit of the head office and are sampling health and safety performance monitoring. You find that 80 per cent of incident originate from five shops in the same region. Most of these relate to staff and customer feeling unwell due to breathing in the pungent atmosphere. Some required to be hospitalized. The OHS Manager tells you that these are the oldest shops in the organization. The cleaning equipment emits Volatile Organic Compounds (VOCs) and needs replacing but the organisation cannot afford it at the moment.

A.

On raising the matter with senior management, you are told that there are plans to replace the equipment in these shops over the next five years.

B.

When reviewing the nonformity report files, you find the organization is facing a legal dispute with the Health and Safety Agency over multiple breaches of OHAandS legislation.

C.

Select the three best options for how this should be handled by the organisation through its OHSMS.

D.

Advise that the faulty equipment will be replaced within the next two years.

E.

Apologise to the Agency and advise that corrective action will be taken within 15 days.

F.

Conduct an internal enquiry to establish who is to blame.

G.

Defend the court case and await the legal outcome.

You are an audit team leader overseeing the activity of a trainee auditor. Your team has just completed a surveillance audit and is assembling the final report.

The trainee has not contributed to a final report before and is clearly struggling with what she should provide to you for inclusion.

Which three of her following statements would be appropriate?

A.

The guide was trying to be helpful and would not stop talking during the audit.

B.

The Sales Manager was kind and seems to be a nice person.

C.

The audit client's objectives for this audit were never realistic. That's why we were unable to complete the audit plan.

D.

The maintenance team could not replace a lightbulb, let alone an air conditioning unit.

E.

The OHS Management team were extremely helpful and went out of their way to facilitate access to required records.

F.

The OHS Manager disagreed with me In respect of all of the nonconformances I raised. He still does not accept any of them.

G.

The Production Manager is kicky to have a job as he does not appear to understand how anything works around here.

Select two options that are corrections.

A.

Adding a missing signature to a corrective action record.

B.

Changing a process to reduce its inherent risk.

C.

Changing the name of a tutor that did not deliver a course to the name of the tutor that did.

D.

Reviewing workers training records.

E.

Updating the emergency preparedness plan as a result of carrying out a practical test.

F.

Using OHSMS induction training to address an identified lack OHSMS awareness among winkers.

Which one option defines what is to be achieved by an audit?

A.

A finding of the audit

B.

An audit criterion

C.

The objective of the audit

D.

The scope of the audit"

Which two of these statements about processes are true?

A.

All processes must have a designated process owner who has specific responsibility to ensure the process remains under control.

B.

All processes needed to meet the requirements of the OHSMS must be documented.

C.

OHS&S processes that are undertaken by external providers may or may not form part of the organisation's OHSMS.

D.

OHS&S processes that are undertaken by external providers must be audited to ensure they are controlled.

E.

The organisation must implement controls to ensure processes are operating in accordance with defined criteria.

F.

The organisation must seek to continually improve its OHSMS processes

 During an internal audit of an OHSMS, what evidence would the auditor look for to demonstrate conformity to ISO 45001? Match each item with the correct ISO 45001 clause number. 

A well-known fast-food organisation (ISO 45001 certified) contracts young people to deliver orders; last week one of them died in a street accident riding for the first time a new motorbike provided by the organisation. You will lead the recertification audit in two weeks, and you plan to prepare a checklist to investigate this incident. The following are potential questions you might ask; match them to the related ISO 45001 clause/subclause. 

Aitchandness inc, manufactures safety footwear and other items of personal protective equipment (PPE). The organisation applied for ISO 45001 certification, and after the initial certificate audit, the certificate body decided that the audit team leader should carry out a follow-up audit to determine whether the non-conformities could be closed out.

A major non-conformity was raised at Stage 2 because of inadequate storage and handling of chemical used in the production process. Minor non-conformities related to retaining documentation, staff safety training and inadequate testing of emergency procedures.

Select four of the actions which the auditor could take at the follow-up audit to determine the effectiveness of corrective action for the non-conformities.

A.

Ask to review the latest emergency response drill report to check whether the revised emergency response process is fit for purpose

B.

Ask whether the organization’s internal audit schedule was revised to included more audit associated with the storage and handling of chemicals.

C.

Check that the safety data sheets associated with the chemical being used where checked for completeness.

D.

Check whether documented procedures for the revised processes have been signed off by the OH&S Manager.

E.

Determine whether an updated risk assessment has been carried out on the revised chemical storage and handling processes.

F.

Inspect the relevant areas to check whether chemical were being stored and handled in a safe manner.

G.

Interview staff to see whether they have received training in the revised emergency response procedures.

An audit team leader arrives at a fabrication organisation that manufactures stairways to ..certification audit. At a meeting with the OHSMS Manager the audit finds that the responsibility for worker consultation and participation lies with the managerial team. Select from the options four actions by the managerial team that encourage worker consultation and participation.

A.

Promoting collaborating workers to higher positions

B.

Appointing worker's representatives

C.

Conducting toolbox talks on health and safety

D.

Giving ownership of health and safety matters

E.

Ignoring worker's suggestions

F.

Implementing a payment scheme to reward worker's OHS performance

G.

Implementing methods tor engaging workers

You are the audit team leader of an ISO 45001 remote/space certification audit. Which two of the following topics would you need to discuss with the audit OHSMS legislation of the local authority, which has been

A.

OHS accidents occurred since Stage 1 audit

B.

Access requirements for the virtual platform

C.

Any practical obstacles to the audit

D.

OHS management system hazards identification and risks evaluation process

E.

Results of the last regulatory audit

F.

Trends in the OHS indicators and associated objectives