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An enterprise’s business line managers have voiced concerns because the cost of governance-required

improvements is perceived as too expensive. How can the IT governance team BEST address this concern?

A.

Share the return on investment (ROI) analysis

B.

Improve the communication of business benefits

C.

Involve business line managers in the improvement planning process

What statement describes the main difference between Policies and Principles, as stated by COBIT 5?

A.

Policies provide detailed guidance to influence decision making

B.

Policies express the core values of the enterprise

C.

Principles are designed to achieve the stated purpose

D.

Principles are designed to provide detailed controls over regulatory requirements

In what order does the Management of Enterprise IT occur in the СОВIT 5 Process Reference Model?

A.

Build, Run, Plan, Monitor

B.

Evaluate, Direct, Monitor

C.

Monitor, Evaluate, Direct

D.

Plan, Build, Run, Monitor

Which is one of the five Governance processes in the Process Reference Model?

A.

Manage Configuration

B.

Manage Security services

C.

Ensure Risk Optimization

D.

Manage Suppliers

Which of the following is MOST critical to ensuring the objective of managed availability and capacity?

A.

Allocation of budgets for business continuity

B.

Future prediction of I&T resource requirements

C.

Identification of single points of failure

Which of the following is a principle associated with the key components of a governance framework?

A.

Key components should function independently to maintain integrity

B.

The interaction among key components will impede automation and should therefore be limited

C.

The relationships among key components should be identified to maximize consistency

Which mechanism can define and implement policies within their span of control?

A.

Organizational structures

B.

Process practices

C.

Governance framework

D.

Rules and Norms

The number of focus areas describing a certain governance topic or issue that can be addressed by governance objectives is:

A.

dependent on process maturity

B.

virtually unlimited

C.

determined by the size of the enterprise