Free Practice Questions for Isaca CDPSE Exam

Some organizations, typically those that manage large amounts of personal information related to employees, customers, or constituents, will employ a chief privacy officer (CPO). Some organizations have a CPO because applicable regulations such as the Gramm-Leach-Bliley Act (GLBA) require it. Other regulations such as the Health Information Portability and Accountability Act (HIPAA), the Fair Credit Reporting Act (FCRA), and the GLBA place a slate of responsibilities upon an organization that compels them to hire an executive responsible for overseeing compliance.

The chief privacy officer (CPO) is the senior executive who is responsible for establishing and maintaining the organization’s privacy vision, strategy, and program. The CPO oversees the development and implementation of privacy policies, procedures, standards, and controls, and ensures that they align with the organization’s business objectives and legal obligations. The CPO also leads the privacy governance structure, such as the privacy steering committee, and coordinates with other stakeholders, such as the chief data officer (CDO), the information security steering committee, and the legal counsel, to ensure that privacy is integrated into all aspects of the organization’s operations. References: : CDPSE Review Manual (Digital Version), page 21

The first thing to do when a data collection process is deemed to be a high-level risk is to conduct a privacy impact assessment (PIA). A PIA is a systematic process that identifies and evaluates the potential effects of personal data processing operations on the privacy of individuals and the organization. A PIA helps to identify privacy risks and mitigation strategies at an early stage of the data collection process and ensures compliance with legal and regulatory requirements. A PIA also helps to demonstrate accountability and transparency to stakeholders and data subjects regarding how their personal data are collected, used, shared, stored, or deleted.

Performing a business impact analysis (BIA), implementing remediation actions to mitigate privacy risk, or creating a system of records notice (SORN) are also important steps for managing privacy risk, but they are not the first thing to do. Performing a BIA is a process of analyzing the potential impacts of disruptive events on the organization’s critical functions, processes, resources, or objectives. A BIA helps to determine the recovery priorities, strategies, and objectives for the organization in case of a disaster or crisis. Implementing remediation actions is a process of applying corrective or preventive measures to reduce or eliminate the privacy risks identified by the PIA or other methods. Remediation actions may include technical, organizational, or legal solutions, such as encryption, access control, consent management, or contractual clauses. Creating a SORN is a process of publishing a public notice that describes the existence and purpose of a system of records that contains personal data under the control of a federal agency. A SORN helps to inform the public about how their personal data are collected and maintained by the agency and what rights they have regarding their data.

Incorporating privacy checkpoints into the secure development life cycle (SDLC) is the best way to avoid collecting personal data that was not part of the privacy impact assessment (PIA). Privacy checkpoints are stages in the SDLC where privacy requirements and risks are reviewed and validated, and any changes or deviations from the original PIA are identified and addressed. Privacy checkpoints help ensure that privacy is embedded throughout the system design and development, and that any changes are documented and approved.

Prioritizing privacy-related risk scenarios as part of ERM processes is the best way to ensure that the risk responses meet the organizational objectives, because it helps to align the privacy risk management with the overall strategic goals, values, and culture of the organization. ERM is a holistic approach to identify, assess, and manage risks across the organization, taking into account the interdependencies and trade-offs among different types of risks. By integrating privacy-related risk scenarios into the ERM processes, the organization can evaluate the potential impact and likelihood of privacy risks on its mission, vision, and performance, and prioritize the most significant ones for mitigation or acceptance. This can also help to allocate appropriate resources, assign clear roles and responsibilities, and monitor and report on the effectiveness of the risk responses.

To ensure the protection of personal data, privacy policies should mandate that access to information system applications be authorized by the business application owner, because they are the ones who are responsible for defining the business requirements, functions, and objectives of the applications. The business application owner can also determine the appropriate level of access for different users or groups based on their roles, responsibilities, and needs. The business application owner can also monitor and review the access control policies and procedures to ensure that they are effective and compliant with the privacy regulations and standards.

Validating the privacy framework is a responsibility of the audit function in helping an organization address privacy compliance requirements, as it would help to verify and validate the effectiveness and adequacy of the privacy framework implemented by the organization to comply with privacy principles, laws and regulations. Validating the privacy framework would also help to identify and report any gaps, weaknesses or issues in the privacy framework, and to provide recommendations for improvement or remediation. The other options are not responsibilities of the audit function in helping an organization address privacy compliance requirements. Approving privacy impact assessments (PIAs) is a responsibility of management or governance function in helping an organization address privacy compliance requirements, as they would have authority and accountability for approving PIAs conducted by project teams or business units before implementing any system, project, program or initiative that involves personal data processing activities. Managing privacy notices provided to customers is a responsibility of operational function in helping an organization address privacy compliance requirements, as they would have direct contact and interaction with customers and would be responsible for providing clear and accurate information about how their personal data is collected, used, disclosed and transferred by the organization. 

A data loss prevention (DLP) tool is a software solution that monitors, detects and prevents the unauthorized transmission or leakage of sensitive data, such as personal data, from an organization’s network or devices. A DLP tool can help to ensure the effectiveness of a policy requiring the encryption of personal data if transmitted through email, by applying the following controls:

Scanning the content and attachments of outgoing emails for personal data, such as names, email addresses, biometric data, IP addresses, etc.

Blocking or quarantining emails that contain unencrypted personal data, and alerting the sender and/or the administrator of the policy violation.

Encrypting personal data automatically before sending them through email, using encryption standards and algorithms that are compliant with data protection laws and regulations, such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA).

Generating audit logs and reports of email activities and incidents involving personal data, and providing visibility and accountability for policy compliance.

The other options are less effective or irrelevant to ensure the effectiveness of the policy. Providing periodic user awareness training on data encryption is a good practice, but it does not guarantee that users will follow the policy or know how to encrypt personal data properly. Conducting regular control self-assessments (CSAs) is a useful method to evaluate the design and operation of the policy, but it does not prevent or detect policy violations in real time. Enforcing annual attestation to policy compliance is a formal way to demonstrate user commitment to the policy, but it does not verify or measure the actual level of compliance.

The first step when performing a data quality assessment is to assess the completeness of the data inventory, which is a comprehensive list of all data assets within the organization. This will help identify the scope, sources, owners, and characteristics of the data to be assessed. The other options are possible actions that may be taken after the data inventory is complete, depending on the objectives and criteria of the assessment.