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A manufacturer purchased a piece of production equipment over 20 years ago. The equipment is still in use, though for the last few quarters, it has been getting more difficult to keep it operational, as many of the required components are turning obsolete. According to the service agreement, the supplier must ensure the availability of the component parts for 3 more years. In this situation, the buying firm should expect that the supplier will

A.

create a list of components expected to become obsolete in the next 3 years, identify new parts to replace the existing ones, and propose the plan to the buyer

B.

explain the situation to the buyer and suggest that it source the required components on its own

C.

propose to revise the remaining timeline of the service agreement from 3 years to 6 months

D.

create a list of components expected to become obsolete within the next 3 years, and purchase the required parts before they are actually needed, in order to support the agreement

DFG Inc. has been experiencing declining sales in its consumer division. After analyzing its sales data, the company determines that racial and ethnic minorities are underrepresented as consumers of its products. DFG decides to focus on increasing its appeal to these groups. DFG's products are of excellent quality and value, and the firm believes that its sales are weak with this segment because of a lack of knowledge about DFG and its products.

Which of the following is the FIRST step that DFG should undertake?

A.

Publicize DFG’s supplier diversity program, which has grown in both the number of participating suppliers and the amount of materials purchased from diverse suppliers

B.

Hire a marketing and advertising firm that specializes in the minority consumer segment to build and monitor a program aimed at racial and ethnic minority customers

C.

Have DFG’s public relations group promote the firm's racially and ethnically diverse executive leadership in large media outlets

D.

While advertising the quality and value of their products, offer coupons via direct marketing that target minority communities

Which of the following refers to the percentage of order requirements met through stock that is present on the shelf?

A.

Fill rate

B.

Lead time

C.

Inventory turnover

D.

Buffer stock

Which of the following will be MOST useful for measuring service quality?

A.

Invoice procedures

B.

Fitness for purpose

C.

Warranty response

D.

Accurate documentation

BCD, Inc. owns five warehouses in various locations around the country. Three of these warehouses are performing poorly. BCD asks supply management to review options for improving this situation. Which of following is the BEST course of action for supply management to take?

A.

Determine the optimal number and Ideal locations of warehouses in order to serve the customer base most effectively

B.

Conduct network redesign and optimization to support the business, increase productivity, and lower costs

C.

Close the three locations that are performing poorly, and move all the existing stock to the remaining two warehouses

D.

Continue operating all the warehouses, but relocate the most important stock to the better-performing locations

A manufacturing firm prepares the following materials requirement plan (MRP):

Master Production Schedule

Week123456

Item A101015152020

Relevant Information

ItemItem's ParentItem's Lead TimeItem's Lot SizeItem's Current Inventory

ANone1 weekLFL50

BA2 weeks5010

CB2 weeks5010

Using MRP methodology, how much of Item B should be ordered, and when should it be ordered7

A.

50 items immediately and 50 items in week 3

B.

20 items in week 4 and 20 items in week 5

C.

10 items in week 2 and 20 items in week 3

D.

50 items in week 2

A firm needs to provide raw materials to accommodate a recent increase in manufacturing production. The supply manager uses the material forecast from the material requirements planning (MRP) software and the storage capacity from the warehouse management system (WMS) to forecast the firm's requirements. Which of the following will impact this forecast MOST significantly?

A.

Validation of data by supply management

B.

The type of planning system used

C.

The interface between the MRP software and the WMS

D.

Accounting for storage of works in progress

Which of the following requires investment recovery action’

A.

Finished goods

B.

Work-in-process

C.

Raw materials

D.

Slow-moving materials

DEF, Inc. is in the ramp-up phase of a unique medical device. The device has a two-year life expectancy. The sales forecast for the ramp-up period is as follows:

MonthJulAugSepOctNovDecJanFeb

Unit Sales1001502006001,4002,2004,00010,000

Demand after February is expected to remain at 10,000 units per month for several months, then decrease gradually. The units are small, and thus maintaining an inventory of up to 10,000 units is possible.

There are only three suppliers capable of providing the specialized component critical to this product. The production capacities of these suppliers are as follows:

•Supplier X has a capacity of 500 units per month at a cost of S20 per unit, representing 80% of its total business

•Supplier Y has a capacity of 2,000 units per month at a cost of S2O.5O per unit, representing 50% of its total business

•Supplier Z has a capacity of 20,000 units per month at a cost of $20.70 per unit, representing 10% of its total business

Two of these companies—Supplier X and Supplier Y—are minority businesses.

Given this situation, DEF should contract with

A.

Supplier Z only, as it can best fulfill the forecasted demand

B.

all three companies in a tiered system, with up to 40% from Supplier X and Y's total monthly business, and the remainder going to Supplier Z

C.

Suppliers X and Y, and work with them to increase their production capability

D.

all three companies in a tiered system, with up to 5,000 units from Supplier X, 20,000 units from Supplier Y, and the remainder from Supplier Z

Based on the global reach and complexity of supply chains, resiliency planning and risk assessment are necessary because of which of the following’

A.

Supplier bankruptcies in competitive markets

B.

Natural and man-made disasters

C.

Lack of training within the organization

D.

Uncollected receivables