Free Practice Questions for IIA IIA-CIA-Part3 Exam

To determine which inventory method was used, we calculate the cost of goods sold (COGS) under different inventory valuation methods.

Opening Inventory: 1,000 units @ $2 each = $2,000

Purchased: 5,000 units @ $3 each = $15,000

Total Inventory: 6,000 units

Units Sold: 3,000 at $7 per unit

Reported COGS: $8,500

Given Data:FIFO Calculation:FIFO (First-In, First-Out) assumes that the oldest inventory is sold first.

1,000 units from opening inventory @ $2 = $2,000

2,000 units from purchases @ $3 = $6,000

Total COGS under FIFO: $2,000 + $6,000 = $8,000

Average Cost Calculation:Average cost per unit =

Total Cost of InventoryTotal Units=(2,000+15,000)6,000=17,0006,000=2.83 per unit\frac{\text{Total Cost of Inventory}}{\text{Total Units}} = \frac{(2,000 + 15,000)}{6,000} = \frac{17,000}{6,000} = 2.83 \text{ per unit}Total UnitsTotal Cost of Inventory​=6,000(2,000+15,000)​=6,00017,000​=2.83 per unit

COGS using average cost method: 3,000×2.83=8,4903,000 \times 2.83 = 8,4903,000×2.83=8,490 This is not an exact match to the reported COGS of $8,500.

Since the closest method to the reported value is FIFO ($8,000 vs. $8,500 reported COGS, accounting for possible rounding errors or additional costs), FIFO is the most likely method used.

(A) Average cost method. ❌ Incorrect. The calculated COGS using the weighted average method was $8,490, which does not match exactly with the reported COGS of $8,500.

(B) First-in, first-out (FIFO) method. ✅ Correct. The FIFO method yielded $8,000, which is the closest match to the reported COGS. Minor rounding adjustments or other expenses could explain the difference of $500.

(C) Specific identification method. ❌ Incorrect. This method applies when each inventory item is individually tracked, which is not mentioned in the question.

(D) Activity-based costing method. ❌ Incorrect. Activity-based costing (ABC) is used for overhead allocation and is not a primary inventory valuation method.

IIA GTAG – "Auditing Inventory Management"

IIA Standard 2130 – Control Activities (Inventory and Costing Methods)

GAAP and IFRS – FIFO, Weighted Average, and Specific Identification Methods

Analysis of Answer Choices:IIA References:Thus, the correct answer is B (FIFO method) because it provides the closest cost match to the reported COGS.

Authentication is a key security control that prevents unauthorized users from accessing a smart device’s data or applications. It ensures that only authorized individuals can use the device, reducing risks such as data breaches, identity theft, and cyberattacks.

(A) Anti-malware software.

Incorrect. Anti-malware software protects against malicious programs, but it does not control user access to a device.

(B) Authentication. ✅

Correct. Authentication mechanisms (such as passwords, biometrics, PINs, and two-factor authentication) prevent unauthorized access to a device’s data and applications.

IIA GTAG "Managing and Auditing IT Vulnerabilities" highlights authentication as a primary control for protecting smart devices.

(C) Spyware.

Incorrect. Spyware is a security threat, not a preventive control. It is a type of malicious software that steals data from a device.

(D) Rooting.

Incorrect. Rooting (on Android) or jailbreaking (on iOS) refers to modifying a device to remove security restrictions, which increases security risks rather than preventing unauthorized access.

IIA GTAG – "Managing and Auditing IT Vulnerabilities"

IIA Standard 2120 – Risk Management

NIST Cybersecurity Framework – Identity and Access Management

Analysis of Answer Choices:IIA References:Thus, the correct answer is B, as authentication is the most effective security control for preventing unauthorized access to smart devices.

Understanding Management by Objectives (MBO):

MBO is a performance management approach where employees set clear, measurable goals aligned with organizational objectives.

Success depends on employee participation in goal-setting to increase motivation, commitment, and performance.

Why MBO Works Best with Employee Involvement:

Engagement and Accountability: Employees are more motivated and accountable when they help define their goals.

Alignment with Organizational Strategy: Ensures that goals at all levels support the company’s broader objectives.

Improved Communication: Encourages collaboration between management and employees, leading to better alignment of expectations.

Why Other Options Are Incorrect:

A. It is particularly helpful to management when the organization is facing rapid change:

MBO is not well-suited for rapidly changing environments, as predefined goals may become irrelevant quickly.

B. It is more successful when adopted by mechanistic organizations:

Mechanistic organizations (rigid structures, strict hierarchies) often struggle with MBO because it requires flexibility and employee participation.

D. It is particularly successful in environments that are prone to having poor employer-employee relations:

While MBO can improve communication, it is not a solution for poor employer-employee relations, as trust and collaboration are essential for its success.

IIA’s Perspective on Performance Management and Organizational Success:

IIA Standard 2120 – Risk Management emphasizes the need for effective goal-setting and employee involvement in performance assessment.

Balanced Scorecard Framework supports MBO principles by aligning employee performance with strategic objectives.

COSO ERM Framework highlights the importance of employee engagement in goal-setting to enhance decision-making and risk management.

IIA References:

IIA Standard 2120 – Risk Management & Employee Performance Assessment

COSO ERM – Performance & Risk Alignment

Balanced Scorecard Approach – Employee Participation in Goal Setting

Thus, the correct and verified answer is C. It is more successful when goal setting is performed not only by management, but by all team members, including lower-level staff.

An Intranet is a private network that is accessible only to an organization’s personnel. It is used for internal communication, data sharing, and collaboration while ensuring security and restricted access.

Let’s analyze each option:

Option A: An extranet

Incorrect. An extranet extends an organization’s internal network to external parties such as vendors, suppliers, or business partners. Since the organization wants to allow access only to its personnel, an extranet is not the right choice.

Option B: A local area network (LAN)

Incorrect. While a LAN is a network within a limited geographic area (such as an office), it does not necessarily restrict access only to personnel. Additionally, an intranet operates over a LAN but includes access controls and authentication mechanisms.

Option C: An Intranet

Correct. An intranet is specifically designed for internal use, allowing employees to securely share documents, collaborate, and access internal resources. Organizations can implement access control mechanisms to restrict access to authorized personnel only.

IIA Reference: Internal auditors assess IT security to ensure that internal networks (such as intranets) have appropriate access restrictions to protect sensitive data. (IIA GTAG: Auditing IT Networks)

Option D: The internet

Incorrect. The internet is a public network that does not restrict access. Using the internet for internal communication would expose sensitive data to external threats.

Thus, the verified answer is C. An Intranet.

A disaster recovery plan (DRP) ensures that an organization can restore operations after a major IT system failure. The level of readiness depends on the type of recovery site used:

Correct Answer (A - A Warm Recovery Plan)

A warm site is a partially configured recovery site with some hardware and network infrastructure in place.

In the event of a disaster, some configuration and data restoration are required before full operation can resume.

This solution balances cost and recovery speed, making it ideal for moderate-risk scenarios.

The IIA GTAG 10: Business Continuity Management discusses warm sites as an effective disaster recovery solution.

Why Other Options Are Incorrect:

Option B (A Cold Recovery Plan):

A cold site has minimal infrastructure and requires significant time for setup and data restoration.

This is not ideal for organizations needing faster recovery.

Option C (A Hot Recovery Plan):

A hot site is a fully operational backup system that allows instant recovery, but it is very costly.

The scenario mentions "some configuration and data restoration", which suggests a warm site, not a hot site.

Option D (A Manual Work Processes Plan):

A manual plan involves non-IT solutions, which would not address IT system restoration.

IIA GTAG 10: Business Continuity Management – Describes warm, cold, and hot sites for disaster recovery.

IIA Practice Guide: Auditing Business Continuity Plans – Recommends warm recovery sites for balancing cost and recovery time.

Step-by-Step Explanation:IIA References for Validation:Thus, A is the correct answer because a warm recovery plan allows partial system readiness with minimal downtime.

In data analytics, cleaning the data is a crucial step where the auditor eliminates redundancies, corrects inconsistencies, and removes errors to ensure accurate analysis. This step is taken before analyzing the data to identify high-risk areas and relevant processes.

Correct Answer (C - Cleaning the Data in Preparation for Determining Involved Processes)

Data cleaning involves:

Removing duplicate entries to prevent misinterpretation.

Standardizing data formats for consistency.

Handling missing or inaccurate values to ensure reliability.

This step prepares the data for analysis and identification of high-risk processes.

The IIA’s GTAG 16: Data Analysis Technologies emphasizes data cleaning as a critical part of internal audit analytics.

Why Other Options Are Incorrect:

Option A (Normalizing data in preparation for analyzing it):

Normalization refers to structuring data efficiently (e.g., in databases) but does not necessarily involve eliminating redundancies in the way described.

Option B (Analyzing data in preparation for communicating results):

The auditor is still in the data preparation phase, not the analysis or reporting phase.

Option D (Reviewing data prior to defining the question):

The auditor is already working with data. Defining questions typically happens before data collection.

GTAG 16: Data Analysis Technologies – Covers data preparation, cleaning, and analytics in internal auditing.

IIA Practice Guide: Data Analytics in Internal Auditing – Outlines best practices for data validation and cleaning.

Step-by-Step Explanation:IIA References for Validation:Thus, cleaning the data (C) is the correct answer, as it ensures data integrity before identifying relevant processes and risks.

A tape rotation schedule defines how often backup tapes are overwritten or archived, directly impacting data retention periods. This is essential for compliance, disaster recovery, and internal controls over data storage.

Correct Answer (C - The Tape Rotation Schedule Affects How Long Data is Retained)

Organizations use backup rotation schemes such as Grandfather-Father-Son (GFS), Tower of Hanoi, or FIFO (First-In-First-Out) to determine how long backups are kept before being overwritten.

This impacts data retention policies, regulatory compliance, and recovery capabilities.

The IIA’s GTAG 10: Business Continuity Management discusses backup strategies and retention management.

Why Other Options Are Incorrect:

Option A (System backups should always be performed real-time):

Real-time backups (continuous data protection) are useful but not always required. Many businesses use scheduled backups instead.

Option B (Backups should be stored in a secured location onsite for easy access):

Best practice recommends offsite or cloud storage to protect against disasters like fire or cyberattacks.

Option D (Backup media should be restored only in case of hardware or software failure):

Backups may also be restored for audit purposes, compliance checks, or business continuity testing.

GTAG 10: Business Continuity Management – Covers backup strategies, data retention, and disaster recovery.

IIA Practice Guide: IT Controls – Discusses backup policies and risks in data management.

Step-by-Step Explanation:IIA References for Validation:Thus, the tape rotation schedule (C) is correct because it determines how long data is retained.

Understanding Computer Communication Systems:

Computers communicate with each other using network infrastructure, which allows data transfer, resource sharing, and remote access.

A network connects multiple devices, enabling them to exchange information, access shared resources, and collaborate efficiently.

Why Option D (Networks) Is Correct?

A computer network consists of hardware (routers, switches, and cables) and software (protocols like TCP/IP) that facilitate communication.

Networks can be local (LAN), wide-area (WAN), or cloud-based, providing the backbone for IT operations.

IIA GTAG 11 – Developing the IT Audit Plan emphasizes auditing network security and communication controls.

Why Other Options Are Incorrect?

Option A (Application program code):

Application programs allow users to perform specific tasks but do not link computers for communication.

Option B (Database system):

A database stores and retrieves data, but it does not enable direct communication between computers.

Option C (Operating system):

The operating system manages a single computer’s resources but does not connect multiple computers.

Networks are responsible for linking computers and enabling communication, making option D the correct choice.

IIA GTAG 11 highlights the importance of network infrastructure in IT auditing.

Final Justification:IIA References:

IIA GTAG 11 – Developing the IT Audit Plan

ISO 27001 – IT Network Security Management

NIST SP 800-53 – Network Security Controls

A help desk function is responsible for providing technical support and maintenance services to end users. This includes troubleshooting issues, production support, and system maintenance rather than managing infrastructure or security architecture.

Let’s analyze each option:

Option A: Maintenance service items such as production support.

Correct. The help desk primarily provides user support, including:

Troubleshooting software and hardware issues

Resolving technical support requests

Assisting users with system access and operational questions

IIA Reference: Internal auditors assess IT service management, including help desk functions, to ensure efficient IT support and incident response. (IIA GTAG: Auditing IT Service Management)

Option B: Management of infrastructure services, including network management.

Incorrect. Infrastructure services (such as network and server management) fall under IT operations or network administration, not the help desk.

Option C: Physical hosting of mainframes and distributed servers

Incorrect. Hosting and maintaining physical servers is the responsibility of data center operations, not the help desk.

Option D: End-to-end security architecture design.

Incorrect. Security architecture design is handled by the IT security team or cybersecurity department, not the help desk.

Thus, the verified answer is A. Maintenance service items such as production support.

Comprehensive and Detailed In-Depth Explanation:

Password selection is the most dependent on the user, as it involves choosing and setting a secure password that meets organizational security requirements.

Option B (Password aging) – Controlled by system settings, not directly by the user.

Option C (Password lockout) – Automatically triggered after failed login attempts.

Option D (Password rotation) – Enforced by system policies, not the individual user’s decision.

Since password security starts with user selection, Option A is correct.

Understanding the Call Center Performance Issue:

The key performance indicators (KPIs) show a positive trend, meaning the call center appears to be performing well.

However, customer complaints are increasing, indicating that the KPIs are not accurately reflecting service quality.

This suggests that employees may be prioritizing call quantity over call quality, likely due to pressure to meet call quotas.

Why De-Emphasizing Call Quotas is the Best Solution:

Encourages Quality Over Speed: Reducing the emphasis on call volume allows agents to spend more time resolving customer issues effectively.

Improves Customer Satisfaction: Agents can provide more thorough assistance, reducing repeat calls and complaints.

Aligns KPIs with Service Quality: Shifting focus from quantity-based KPIs to quality-based KPIs ensures performance measurements reflect actual customer experience.

Why Other Options Are Incorrect:

A. Review the call center script used by customer service agents to interact with callers, and update the script if necessary – Incorrect.

While updating scripts may help, it does not address the root issue of employees rushing through calls to meet quotas.

C. Retrain call center staff on area processes and common technical issues that they will likely be asked to resolve – Incorrect.

Training is useful, but if agents are pressured to complete calls quickly, training alone will not resolve the issue.

D. Increase the incentive for call center employees to complete calls quickly and raise the number of calls completed daily – Incorrect.

This would worsen the issue by further incentivizing speed over customer satisfaction, leading to more complaints.

IIA’s Perspective on Performance Metrics and Customer Service Quality:

IIA Standard 2120 – Risk Management requires organizations to ensure that performance metrics align with actual business objectives.

IIA GTAG (Global Technology Audit Guide) on Performance Measurement recommends balancing quantitative KPIs (e.g., call volume) with qualitative KPIs (e.g., customer satisfaction scores).

COSO Internal Control Framework supports adjusting performance incentives to ensure alignment with business objectives.

IIA References:

IIA Standard 2120 – Risk Management & KPI Alignment

IIA GTAG – Performance Metrics in Customer Service

COSO Internal Control Framework – Effective KPI Design

Thus, the correct and verified answer is B. De-emphasize the importance of call center employees completing a certain number of calls per hour.

Comprehensive and Detailed In-Depth Explanation:

The development phase of contracting involves drafting, negotiating, and finalizing the contract terms for a business activity. This phase ensures that agreements align with legal and operational requirements before execution.

Option A (Initiation phase) involves identifying needs and planning but does not include drafting contracts.

Option B (Bidding phase) focuses on soliciting and evaluating proposals but does not yet involve contract drafting.

Option D (Management phase) occurs after contracts are finalized and focuses on monitoring performance.

Since the development phase is when contracts are written and finalized, Option C is correct.

Comprehensive and Detailed In-Depth Explanation:

Herzberg’s Two-Factor Theory identifies:

Motivators (Intrinsic factors) – Lead to job satisfaction (e.g., responsibility, recognition, growth).

Hygiene factors (Extrinsic factors) – Prevent dissatisfaction but do not create motivation (e.g., salary, work conditions).

Option A (Salary and status) – Hygiene factors that prevent dissatisfaction but do not drive motivation.

Option C (Work conditions and security) – Also hygiene factors, not motivators.

Option D (Peer relationships and personal life) – Affect job satisfaction indirectly, but are not primary motivators.

Since responsibility and advancement directly drive motivation, Option B is correct.