How should the facility manager ensure the gym meets staff expectations?
During a renovation or construction project, the MOST cost-effective changes that reduce operating and maintenance costs focus on what?
Which type of equipment maintenance program can cause the most unplanned downtime and least predictable costs?
You receive numerous complaints from occupants in a facility about technology "dead zones" within certain areas of the campus. The complaints indicate that wireless connections fail and mobile phone signals drop when in a specific area of the facility. What additional information do you require to successfully address this issue?
A facility manager is responsible for this year's renovation projects. The Vice President has indicated that it is critical to develop and adhere to space and furniture standards while meeting corporate needs within budget. One of the most important projects is the renovation of four floors of a building which will house the Finance and Sales and Marketing Departments. In meeting with the management of each department, a list of needs that they expect in the renovations has been compiled. Some of the needs are easily met within corporate standards, while other needs would require unique solutions. The facility manager has been able to meet most needs of both departments and has also explained to the management of each department why all needs cannot be met.
A week after both departments move, the Vice President calls the facility manager and states employees in Sales and Marketing and Finance have indicated that they are dissatisfied with their space and that the facility manager was not responsive to their needs.
How should the facility manager verify that the groups are dissatisfied and rectify the situation?
What, in addition to vision, incentives, action plan, and resources, is required for the change management process to be effective?
The Facilities Management Department manages several service agreements related to environmental stewardship. When reviewing these service level agreements (SLAs), what should the Facility Manager consider?
Who implements the strategic facility plan?
What is referenced when demonstrating how a facility management project is directly linked to a corporation's long-range plan, outlining its broad, high-level goals?
Which key document must a facility manager use when evaluating the Real Estate Master Plan?
