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What is typically NOT included in the evaluation process for investments in new equipment?

A.

NPV analysis

B.

Net Benefit analysis

C.

Root cause analysis

What is a characteristic of hazardous waste?

A.

Toxicity.

B.

Color.

C.

Odor.

D.

Origin.

What is the BEST approach to using organizational communication to foster employee support for sustainability efforts?

A.

Over-communicate by including every aspect of the organization’s sustainability efforts.

B.

Challenge employees with goals that might be unrealistic but help to create a vision for the future.

C.

Create enthusiasm through articulate and succinct communication.

D.

Compare the organization's sustainability efforts to other companies to create a sense of competition.

What tool can a facility manager use to convince a superior that the current cost, services, and staffing levels are comparable to a similar industry?

A.

Life cycle cost analysis

B.

Scenario analysis

C.

Benchmarking

A facility manager is on a project team and needs a list of qualified potential contractors. What is the first document that the facility manager should send to the potential contractors?

A.

Request for pricing information

B.

Request for information

C.

Request for proposal

D.

Letter of intent

What is a reason to invest in real estate?

A.

Sales tax advantage.

B.

Capital appreciation.

C.

Irregular return.

D.

Capital depreciation.

As the Facility Manager for your company, you have been tasked with establishing a sustainability program. You have established a group called the Sustainability Advisory Group composed of stakeholders representing all corporate departments to assist with the establishment of the sustainability program. The Advisory Group has elected one of the members to chair the group. At your first meeting, the Sustainability Advisory Group generates a list of prioritized initiatives that you accept as year one priorities. You then send out an email to all corporate staff indicating your sustainability priorities for the year. The next day, the Advisory Group Chair contacts you to tender her resignation, indicating that she is angry that, as Chair, she feels she should have communicated the sustainability priorities to the corporation. What should the Sustainability Advisory Group do next, now that the Chair has resigned?

A.

Since the corporate staff now knows the sustainability priorities, they should appoint the new chair of the Sustainability Advisory Group.

B.

The group should jointly decide who the new chair of the Sustainability Advisory Group should be.

C.

As Facility Manager, it is your job to appoint the new chair of the Sustainability Advisory Group.

D.

A message should be sent out to the stakeholders of the departments to get their recommendation for a new chair of the Sustainability Advisory Group.

What process assesses physical entry points and specific business activities to determine who should be authorized to enter specific areas and the type of security system to use?

A.

A lock hierarchy protocol.

B.

A cyber security plan.

C.

A sustainability analysis.

D.

An access risk analysis.

What steps should be taken to create a risk assessment and risk plan?

A.

Identify the risks. Determine the probability and severity of each risk. Develop contingency plans to ameliorate each risk.

B.

Communicate the risks to stakeholders. Request additional funds to cover contingencies on the most important risks.

C.

Add additional days to activity durations to build in a cushion. Identify areas in the project that can be cut out, if necessary.

D.

Utilize project tools. PERT or Gantt charts, work breakdown structures to identify risk, track issues, and mitigation risks.

What is the definition of physical vacancy?

A.

Percentage of units that are unoccupied and available for lease

B.

Spaces occupied but in delinquencies

C.

Percentage of units that are occupied but are not producing income

D.

Leasable space that is used for other purposes or is otherwise impossible to lease