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SCENARIO -

Please use the following to answer the next question:

Miraculous Healthcare is a large medical practice with multiple locations in California and Nevada. Miraculous normally treats patients in person, but has recently decided to start offering telehealth appointments, where patients can have virtual appointments with on-site doctors via a phone app.

For this new initiative, Miraculous is considering a product built by MedApps, a company that makes quality telehealth apps for healthcare practices and licenses them to be used with the practices’ branding. MedApps provides technical support for the app, which it hosts in the cloud. MedApps also offers an optional benchmarking service for providers who wish to compare their practice to others using the service.

Riya is the Privacy Officer at Miraculous, responsible for the practice's compliance with HIPAA and other applicable laws, and she works with the Miraculous procurement team to get vendor agreements in place. She occasionally assists procurement in vetting vendors and inquiring about their own compliance practices, as well as negotiating the terms of vendor agreements. Riya is currently reviewing the suitability of the MedApps app from a privacy perspective.

Riya has also been asked by the Miraculous Healthcare business operations team to review the MedApps’ optional benchmarking service. Of particular concern is the requirement that Miraculous Healthcare upload information about the appointments to a portal hosted by MedApps.

What HIPAA compliance issue would Miraculous have to consider before using the telehealth app?

A.

HIPAA does not permit healthcare providers to use cloud hosting services.

B.

HIPAA does not permit in-person appointment data to be hosted in the cloud.

C.

HIPAA would require Miraculous and MedApps to enter into a Business Associate Agreement.

D.

HIPAA would require Miraculous to obtain patient consent before in-person appointment data can be shared with third parties.

Which of the following became the first state to pass a law specifically regulating the practices of data brokers?

A.

Washington.

B.

California.

C.

New York.

D.

Vermont.

What important action should a health care provider take if the she wants to qualify for funds under the Health Information Technology for Economic and Clinical Health Act (HITECH)?

A.

Make electronic health records (EHRs) part of regular care

B.

Bill the majority of patients electronically for their health care

C.

Send health information and appointment reminders to patients electronically

D.

Keep electronic updates about the Health Insurance Portability and Accountability Act

Chanel Hair Studio is a busy high-end hair salon. In an effort to maximize efficiency of its operations and reduce wait times for appointments, Chanel decides to implement artificial intelligence software that will use client profiles and history to predict which clients will likely be late for their appointments. Information used to create the client profile included appointment history, distance from the salon, and any references to being tardy pulled from the client’s social media accounts. If a client is predicted to be late, their appointment will be cancelled within 5 minutes.

Based on the details, what is the biggest potential privacy concern related to Chanel’s use of this new software?

A.

Scanning a client’s social media accounts to use in a client profile without notice to the client.

B.

Calculating client profile address distance from the salon to determine location from salon to help predict if the client will be late.

C.

Using client profile information for any purpose other than setting up an appointment.

D.

Assessing client tardiness history with the salon for predictive purposes.

In the US, II is a best practice (and in some states a requirement) to conduct a data protection assessment in which instance?

A.

When a background check is used as part of the hiring process

B.

When any information is processed by a corporation.

C.

When trade secrets are shared with a third party.

D.

When technology is used to monitor employees.

Which entities must comply with the Telemarketing Sales Rule?

A.

For-profit organizations and for-profit telefunders regarding charitable solicitations

B.

Nonprofit organizations calling on their own behalf

C.

For-profit organizations calling businesses when a binding contract exists between them

D.

For-profit and not-for-profit organizations when selling additional services to establish customers

What was the original purpose of the Federal Trade Commission Act?

A.

To ensure privacy rights of U.S. citizens

B.

To protect consumers

C.

To enforce antitrust laws

D.

To negotiate consent decrees with companies violating personal privacy

SCENARIO

Please use the following to answer the next QUESTION:

Cheryl is the sole owner of Fitness Coach, Inc., a medium-sized company that helps individuals realize their physical fitness goals through classes, individual instruction, and access to an extensive indoor gym. She has owned the company for ten years and has always been concerned about protecting customer’s privacy while maintaining the highest level of service. She is proud that she has built long-lasting customer relationships.

Although Cheryl and her staff have tried to make privacy protection a priority, the company has no formal privacy policy. So Cheryl hired Janice, a privacy professional, to help her develop one.

After an initial assessment, Janice created a first of a new policy. Cheryl read through the draft and was concerned about the many changes the policy would bring throughout the company. For example, the draft policy stipulates that a customer’s personal information can only be held for one year after paying for a service such as a session with personal trainer. It also promises that customer information will not be shared with third parties without the written consent of the customer. The wording of these rules worry Cheryl since stored personal information often helps her company to serve her customers, even if there are long pauses between

their visits. In addition, there are some third parties that provide crucial services, such as aerobics instructors who teach classes on a contract basis. Having access to customer files and understanding the fitness levels of their students helps instructors to organize their classes.

Janice understood Cheryl’s concerns and was already formulating some ideas for revision. She tried to put Cheryl at ease by pointing out that customer data can still be kept, but that it should be classified according to levels of sensitivity. However, Cheryl was skeptical. It seemed that classifying data and treating each type differently would cause undue difficulties in the company’s day-to-day operations. Cheryl wants one simple data storage and access system that any employee can access if needed.

Even though the privacy policy was only a draft, she was beginning to see that changes within her company were going to be necessary. She told Janice that she would be more comfortable with implementing the new policy gradually over a period of several months, one department at a time. She was also interested in a layered approach by creating documents listing applicable parts of the new policy for each department.

Based on the scenario, which of the following would have helped Janice to better meet the company’s needs?

A.

Creating a more comprehensive plan for implementing a new policy

B.

Spending more time understanding the company’s information goals

C.

Explaining the importance of transparency in implementing a new policy

D.

Removing the financial burden of the company’s employee training program