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In which way can employee motivation be increased without increasing compensation?

A.

Recognition programs

B.

Stock options

C.

Employee surveys

The primary purpose of a document retention policy is to:

A.

assign responsibilities and identify who should maintain file updates

B.

identify the length of time and type of documents to save

C.

ensure the company follows local industry regulations

D.

provide managers easy access to employee information

Which of the following administration functions should be handled by the line manager?

A.

Coordinate the use of employee’s time off

B.

Answer employee’s technical questions on benefits

C.

Enroll the employee in a wellness plan

D.

Calculate employee absentee rates

Which of the following is a factor that has the most impact on a decision to carry out job design?

A.

Skill sets

B.

Ergonomics

C.

Role description

D.

Career development

Which of the following is the most important factor in managing employee records?

A.

Knowing legal requirements before destroying the documents

B.

Giving employees access to their own personnel files

C.

Transferring information to the HRIS in a timely manner

D.

Filing performance management forms accurately

Which of the following most clearly shows what an employee needs to accomplish?

A.

Performance appraisal

B.

Performance goals

C.

Corrective actions

D.

Career planning

Which of the following is the most important step during the implementation phase of a policy?

A.

Employee training

B.

Legal requirements

C.

Buy-in from shareholders

D.

Technology infrastructure

The employee who is most likely to be terminated is one who:

A.

has a serious health condition

B.

falsifies company records

C.

has an unexcused absence

D.

questions a manager’s feedback

The primary objective of doing a benefits needs assessment is to:

A.

Identify ways to lower the benefit costs

B.

Ensure the benefits are accepted by employees

C.

Maximize the number of benefits offered to employees

D.

Understand the benefit programs offered by competitors

With 200 qualified applicants, 20 interviewed, 10 hired, and 5 retained for 2 years, if the total recruitment costs are US $10,000, the separation rate is ______%.