Free Practice Questions for Google ChromeOS-Administrator Exam

You must wipe a device before enrolling it if it was previouslyenrolled in a different domainor if it has beensigned in to by a user. Wiping ensures that no residual data or management configurations from the previous organization interfere with the new enrollment.

Verified Answer from Official Source:

The correct answers are verified from theChromeOS Enrollment and Management Guide, which specifies that previously enrolled or signed-in devices must be reset to ensure a clean setup.

"If a ChromeOS device has been previously enrolled in another domain or signed in to before enrollment, perform a factory reset to ensure a fresh start."

This process helps eliminate any conflicting configurations or data that could affect the device's functionality under the new management domain.

Objectives:

Properly re-enroll previously used ChromeOS devices.

Ensure device compliance with the new organizational policies.

To ensure that devices are restarted to apply updates efficiently, use the"Force relaunch after a period"setting withinUser and Browser Settingsunder Chrome Updates. This setting will automatically prompt users to restart their devices after the specified period.

Verified Answer from Official Source:

The correct answer is verified from theGoogle Admin Console Update Management Guide, which recommends configuring relaunch notifications to enforce updates.

"To ensure timely application of updates, set 'Relaunch Notifications' to 'Force relaunch after a period' within User and Browser Settings."

This automated method reduces manual effort and guarantees that updates are applied promptly across the fleet.

Objectives:

Enforce device updates efficiently.

Utilize automated relaunch policies for ChromeOS devices.

The best practice for preparing a ChromeOS device for a new user while keeping it managed is toenable forced-reenrollmentand thenfactory reset (Powerwash)the device. This ensures that any user-specific data is removed while the device remains enrolled and under enterprise control.

Verified Answer from Official Source:

The correct answer is verified from theChromeOS Device Reassignment Guide, which states that enabling forced-reenrollment ensures the device remains managed even after a factory reset.

"To maintain management after a user leaves, enable forced-reenrollment on the OU and then perform a factory reset (Powerwash) on the device."

This approach removes all user-specific data, including files and settings, while ensuring that the device automatically re-enrolls upon reboot, maintaining management and security.

Objectives:

Securely reassign ChromeOS devices.

Maintain enterprise management and policies.

To install a client certificate on a ChromeOS device for corporate Wi-Fi connectivity, it's necessary to force-install the custom extension containing the certificate. This ensures the extension is installed and activated on the device, enabling it to use the certificate for authentication. Here's how it works:

Custom Extension:The admin creates or obtains a custom extension that includes the client certificate.

Force-Installation:Using the Google Admin console, the admin configures a policy to force-install the extension on ChromeOS devices within the organization.

Device Activation:Once the device receives the policy, the extension is automatically installed and activated, even if the user doesn't manually add it.

Wi-Fi Authentication:The installed extension allows the device to use the client certificate for authentication when connecting to the corporate Wi-Fi network.

Option A is incorrectbecause guest mode installations are not persistent and won't apply the certificate to the device's Wi-Fi settings.

Option B is incorrectbecause distributing through the Chrome Web Store is not necessary for a custom extension intended for internal use.

Option D is incorrectbecause while the certificate encoding is important, it's not the primary step for enabling Wi-Fi authentication.

Zero-touch enrollment (ZTE) automates the device enrollment process when users first power on their ChromeOS devices. Before you can enable ZTE, you need to determine the organizational unit (OU) where the devices should be placed during enrollment. This is crucial because different OUs can have different policies and configurations applied to them.

Plan Your OU Structure: If you haven't already, create a well-organized OU structure in your Google Admin console that reflects your organization's hierarchy and device management needs.

Select the Target OU: Choose the specific OU where you want the ZTE-enrolled devices to reside. Consider factors like department, location, or device type when making your decision.

Once you've identified the appropriate OU, you can proceed with creating a zero-touch enrollment token and associating it with that OU. This will ensure that newly enrolled devices are automatically placed in the correct OU and inherit the desired policies.

ChromeOS Flex does not support the"Do Not Allow Powerwash"policy, which is available in standard ChromeOS. This limitation means that users can perform a factory reset, potentially losing management and security settings.

Verified Answer from Official Source:

The correct answer is verified from theChromeOS Flex Management Guide, which explicitly mentions the lack of this policy feature.

"ChromeOS Flex does not support certain management features like disabling Powerwash, which can impact security settings."

Without the ability to block Powerwash, devices may be reset, resulting in the loss of enterprise settings and requiring re-enrollment.

Objectives:

Understand the limitations of ChromeOS Flex.

Maintain device security through management policies.

B. Contact the device manufacturer: ChromeOS devices are manufactured by various companies like Acer, HP, Lenovo, etc. Each manufacturer provides its own support channels, including phone, email, or chat support. Customers can contact the manufacturer for hardware-related issues or specific device configurations.

D. File a case through the Customer Care Portal: Google provides a customer care portal where customers can submit support cases online. This portal allows users to describe their issues, attach relevant files, and track the progress of their case.

Why other options are incorrect:

A. Chat support via the Admin console: Chat support is usually available for enterprise customers with Chrome Enterprise Upgrade or Google Workspace, not individual ChromeOS users.

C. File feedback on the device with Alt + Shift + 1: This keyboard shortcut is used to capture screenshots and send feedback to Google, but it doesn't directly open a support case.

E. Send an email to ChromeOS support: While Google has support channels, sending a general email might not be the most efficient way to open a case and get a timely response.

To ensure that all web traffic is filtered according to organizational policy, configure the ChromeOS devices to"Always use the proxy specified below"and provide theURL to the PAC (Proxy Auto-Config) file. The PAC file contains logic to determine which proxy server to use for specific URLs, allowing dynamic and flexible proxy configurations.

Verified Answer from Official Source:

The correct answer is verified from theGoogle ChromeOS Proxy Configuration Guide, which outlines using a PAC file to configure web filtering for large-scale deployments.

"Use the 'Always use the proxy specified below' setting and specify the URL to the PAC file to enforce consistent web filtering across all ChromeOS devices."

PAC files are commonly used to direct traffic through specific proxies based on URL patterns, which is ideal for managing large lists of restricted websites efficiently.

Objectives:

Configure ChromeOS devices to use web proxies.

Enforce consistent web filtering through proxy settings.

Enabling Forced Re-enrollment ensures that even if a device is wiped (Powerwashed), it will automatically re-enroll into the management domain once it connects to the internet. This feature is crucial for maintaining control and management over devices, particularly in cases of theft or loss.

Verified Answer from Official Source:

The correct answer is verified from theGoogle ChromeOS Management Best Practices, where it states that forced re-enrollment helps maintain device management post-wipe.

"When forced re-enrollment is enabled, devices that are wiped are automatically re-enrolled into your domain when connected to the internet."

This setting ensures that the device will always be managed by the organization, regardless of whether it has been wiped, thus mitigating data loss risks.

Objectives:

Manage device security and data integrity.

Implement forced re-enrollment for ChromeOS devices.