Summer Sale Special - Limited Time 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: sntaclus

Customer Experience Innovation involves ______ to produce a greater sense of value by those encountering it.

Select one correct answer from the list:

A.

The staging of a purposefully-designed and orchestrated new customer experience.

B.

The delivery of a new product that delivers a much better product experience.

C.

The use of marketing to tell the world yours is a much better experience.

D.

The delivery of a new service that delivers a much better service experience.

Throughout Stage 4 of the GInI InMS, the organization will have many opportunities for feedback loops, where their learnings help them to either reinforce, redirect, or kill each project.

Select one correct answer from the list:

A.

Reinforce, redirect, or kill

B.

Reimagine, renew, or accelerate

C.

Reinstate, refocus, or ignore

D.

Remove, restore, or monitor

Package Innovation is the use of a new package design to do what?

A.

Create perceived new value and appeal to certain consumer preferences.

B.

Create real new value and drive consumer tastes.

C.

Create the perception of a totally new product.

D.

Create no net new value but appeal to certain consumer vanity.

Really good innovation demands really good insights because it moves a business closer to its market and allows it to ____ those markets, by better understanding those markets’ different needs.

A.

totally dominate

B.

convincingly sway

C.

reconnect in more powerful and impactful ways to

D.

extract the most value from

Stage 3 of the GInI InMS is focused on evaluating and selecting new ideas for conversion into Innovation Projects.

Select one correct answer from the list:

A.

Capturing and accumulating new ideas

B.

Focusing the organization’s ideation efforts

C.

Evaluating and selecting new ideas for conversion into Innovation Projects

D.

Helping the organization feel innovative

Unlike Crowdsourcing, where there is a one-to-many relationship, SME Platforms are ________, and unlike Curated OI Partnership Platforms, where an enduring partnership is formed, SME Platforms tend to involve ________.

A.

many-to-one engagements / lifetime partnerships

B.

many-to-many engagements / hiring the SMEs onto staff

C.

many-to-one engagements / less cordial partnerships

D.

one-to-one engagements / very short-lived engagements

Using the third step in the GIMI Breakthrough Innovation Method - Oblique Examination - to address the solution space requires that we systematically identify whatever orthodoxies underlie ____ and deconstructively examine each one of them, asking such pointed and probing questions as " Why? " and " Why not? " about them - particularly in the context of the associated problem space.

A.

new opportunities

B.

the problem at hand

C.

current theories

D.

current solutions

Taking a portfolio approach to using Mechanisms of Engagement produces outcomes that impact what?

A.

The business ' underlying cost structures, and thus profit margins.

B.

How lean the business is able to operate.

C.

The business ' immediate bottom line.

D.

The short, medium, and long-term time horizons for the business.

____ are a rapid concept-validation method for digital innovations involving a five-day process aimed at answering several critical business questions. This is done by rapidly designing, prototyping, and user-testing the concept, compressing what might otherwise take months of development and validation work into a single week.

A.

Hackathons

B.

Flash Builds

C.

Innovation Jams

D.

Design Sprints

Studies have proven that more – not less – ____ make for better creativity and more creative outcomes.

A.

people

B.

rules

C.

degrees of freedom

D.

constraints