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What percent of population falls below the lower specification limits?

A.

9.18%

B.

22.66%

C.

6.68 %

D.

1.83%

One characteristic of attributes data is that it is always

A.

continuous

B.

discrete

C.

expensive to collect

D.

read from a scale of measurement

The number of factors, levels and replications:

A.

3, 3, 3

B.

2, 3, 2

C.

3, 2, 2

D.

3, 2, 3

E.

2, 2, 2

F.

none of the above

An x-bar and R chart has four part measurements per sample. The control limits on the averages chart are 2.996 and 3.256. Assume the process data form a normal distribution. What is the probability that the next part measurement falls outside the control limits?

A.

0.00135

B.

0.0027

C.

0.0681

D.

0.1362

E.

0.2724

F.

none of the above

This QFD matrix was used in the design process for a ball point pen. What symbol is appropriate for the square labeled 6?

A.

B.

C.

D.

none of the above

The null hypothesis should be:

A.

rejected

B.

not rejected

C.

accepted

Which of the following tools would be most appropriate for collecting data to study the symptoms of a problem?

A.

Check sheet

B.

Flow diagram

C.

Force-field analysis

D.

Activity network diagram

If the value of the test statistic had been 0.185, what action should have been taken regarding the null hypothesis?

A.

rejected

B.

accepted

C.

none of the above

D.

all of the above

A team has completed a brainstorming session that has generated a large number of ideas. The team needs to organize these ideas in natural groupings. Which tool is most appropriate?

A.

matrix diagram

B.

cause and effect diagram

C.

process decision program chart

D.

affinity diagram

E.

activity network diagram

F.

tree diagram

G.

prioritization matrix

In the theory of constraints the “subordinate” step refers to:

A.

a listing of sub-processes

B.

reducing the rate for some processes

C.

the portion of the process flow chart that depends on the main flow

D.

the less important product or service stream

E.

none of the above