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A customer is unhappy about a $5,000 loss in a stock that the registered representative (RR) recommended and threatens to call FINRA ' s Securities Helpline for Seniors about the matter. What is the most appropriate next step for the RR to take?

A.

The RR should notify their supervisor about the customer ' s dissatisfaction.

B.

The RR is permitted to reimburse the customer for the loss to resolve the customer ' s complaint.

C.

The RR should alert their compliance department to update their Form U4 with the complaint details.

D.

The RR should call FINRA ' s Securities Helpline for Seniors before the customer does and explain their side of the story.

Which of the following rates is the interest rate at which banks borrow and lend to each other on an overnight basis?

A.

Prime rate

B.

Discount rate

C.

Federal funds rate

D.

LIBOR

Corporate bonds unsecured by any pledge of property are called:

A.

Debentures

B.

Trust certificates

C.

Collateral trust bonds

D.

General obligation (GO) bonds

Which of the following statements is true of the writer of a listed equity call option?

A.

They have the right to sell stock at a fixed strike price.

B.

They have the right to buy stock at a fixed strike price.

C.

They have the obligation to sell stock at a fixed strike price.

D.

They have the obligation to buy stock at a fixed strike price.

Which of the following statements is true regarding the difference in treatment between common stock and preferred stock?

A.

Common stock and preferred stock are treated the same under a bankruptcy proceeding.

B.

Common stock and preferred stock are treated the same when it comes to payment of dividends.

C.

Common stock dividend payment is treated as a higher priority over that of preferred stock.

D.

Common stock is a lower priority compared to preferred stock under a bankruptcy proceeding.

Which of the following investments is least likely to provide an investor with funds within one business day of liquidation?

A.

A hedge fund

B.

Municipal bonds

C.

A money market fund

D.

An equity mutual fund

A customer and his two brothers want to Invest $30,000 to start an equity portfolio. Two of the brothers will Invest $7,500 each, and the other brother will invest S15,000 to start the account. In the event of death, each of them agrees that the assets should be passed on to their heirs proportionately. Which of the following types of accounts should the registered representative recommend to the customers?

A.

Tenants by the entirety

B.

Transfer-on-death (TOD)

C.

Joint tenants in common

D.

Joint tenants with right of survivorship (JTWROS)

When is it permissible to exercise European-style options contracts?

A.

Only on the last business day before expiration

B.

Only on the day of expiration

C.

Only on the day after expiration

D.

Only on the third Friday of every month

The process in which the buying firm must pay for the securities and the selling firm must deliver the securities is known as:

A.

A corporate action

B.

Clearing the trade

C.

The settlement of the transaction

D.

A delivery versus payment (DVP) transaction

A market maker typically trades in which of the following capacities?

A.

Agent

B.

Broker

C.

Principal

D.

Fiduciary