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Which of the following are TRUE concerning instructor credibility? (Select two)

A.

Adult learners automatically grant credibility to individuals in position of authority or responsibility.

B.

Adult learners may not perceive value in learning without instructor credibility.

C.

Instructor credibility is only important at the beginning of a course.

D.

Instructor credibility can be gamed or lost through words or actions.

Which one of the following is a CORRECT statement about using viewgraphs, slides, overheads, or transparencies?

A.

Presenters should keep their eyes on their slides to make certain they do not forget any points.

B.

Viewgraphs, overheads, or transparencies should be read.

C.

Viewgraphs, slides, overheads, or transparencies should be simple and should use bullet statements whenever possible.

D.

There should be a minimum of eight points on viewgraphs, overheads, or transparencies.

E.

There is NO need to cover every point on viewgraphs, overheads, or transparencies.

You are teaching a class and find yourself n an embarrassing moment. You have used a word that has a double meaning and the students are laughing and a few of the real left-brainers are personally offended. You did not intend the reference that the class has accepted into your vocabulary.

A.

Contact your training manager and ask him/her to write a memo to the students as an apology.

B.

Move forward and ignore the issue.

C.

Make a clarification that you did not intend the inappropriate reference to the word used and give an apology and move on swiftly.

D.

Laugh and look at the students in their eyes for approval.

Mrs. Roper is instructing an adult computer class. She overhears Johnny tell a joke that is offensive to an ethnic group. This is NOT the first instance of Johnny displaying this behavior. She is concerned about the effect this will have on the learning environment.

A.

Speak to Johnny in private about the consequences of continuing his behavior.

B.

Ask other members of the class if they found the Joke to be offensive to determine if further action is necessary.

C.

-DELETED-

D.

Talk to facility management and get the student removed from the class.

E.

Criticize Johnny's behavior in front of the entire class, encouraging class members to contribute their feelings.

You are asked to teach a class on the basic of using SAP R/3 as ERP, students are migrating from using BAAN and are hostile to the new ERP program. The best action you can take in this matter would be:

A.

Poll the learns if they want to continue with the new ERP program.

B.

Assure the students they will like the new ERP application better.

C.

Tell them that their boss is requiring them to attend.

D.

Explain the course objectives and receive acceptance from the students at the beginning of the class.

Tell students what to observe during the demonastration2. Describe each step and then demonstrate it3. Explain tasks students will have to perform4. Gide students as they practice the taskWhat is the correct order to perform the above steps when teaching a manipulative skill?

3, 1, 2, 4

1, 2, 3, 4

1, 3, 2, 4

3, 2, 4, 1

Which of the following is the PRIMARY reasons an instructor should display effective presentation skills?

A.

To get good evaluations from students

B.

To ensure learners have a comfortable learning environment

C.

To attract and maintain the student’s attention

D.

To encourage students to refer to their friends to the instructor school

E.

To ensure that student drop-out rate is low

You are taking over a class that has many problem with the previous instructor, who was terminated for his lack of technical knowledge. Although you are well-qualified to tech the course, you realize that is essential to establish your credibility before will NOT help you establish credibility with the class?

A.

Mentioning the reasons the previous instructor was terminated

B.

Stating your qualification to tech the course

C.

Stating that each student will be graded based on his or her performance of the objectives.

D.

Informing the class of you expectations and defining the classroom rules

E.

Allowing the class to ask about your background

Content Credibility is best accomplished by which of the following?

A.

Feedback regarding the instructor performance is invited and positively accepted.

B.

Learner's questions are answered thoroughly, confidently, and accurately.

C.

Modeling group norms of behavior.

D.

Respect a given equally to all learners.