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A technician has been tasked with using the fastest and most secure method of logging in to laptops. Which of the following log-in options meets these requirements?

A.

PIN

B.

Username and password

C.

SSO

D.

Fingerprint

Someone who is fraudulently claiming to be from a reputable bank calls a company employee. Which of the following describes this incident?

A.

Pretexting

B.

Spoofing

C.

Vishing

D.

Scareware

A desktop specialist needs to prepare a laptop running Windows 10 for a newly hired employee. Which of the following methods should the technician use to refresh the laptop?

A.

Internet-based upgrade

B.

Repair installation

C.

Clean install

D.

USB repair

E.

In place upgrade

A technician needs to transfer a large number of files over an unreliable connection. The technician should be able to resume the process if the connection is interrupted. Which of the following tools can be used?

A.

afc

B.

ehkdsk

C.

git clone

D.

zobocopy

A user is experiencing frequent malware symptoms on a Windows workstation. The user has tried several times to roll back the state but the malware persists. Which of the following would MOST likely resolve the issue?

A.

Quarantining system files

B.

Reimaging the workstation

C.

Encrypting the hard drive

D.

Disabling TLS 1.0 support

A user has requested help setting up the fingerprint reader on a Windows 10 laptop. The laptop is equipped with a fingerprint reader and is joined to a domain Group Policy enables Windows Hello on all computers in the environment. Which of the following options describes how to set up Windows Hello Fingerprint for the user?

A.

Navigate to the Control Panel utility, select the Security and Maintenance submenu, select Change Security and Maintenance settings, select Windows Hello Fingerprint, and have the user place a fingerprint on the fingerprint reader repeatedly until Windows indicates setup is complete

B.

Navigate to the Windows 10 Settings menu, select the Accounts submenu, select Sign in options, select Windows Hello Fingerprint, and have the user place a fingerprint on the fingerprint reader repeatedly until Windows indicates setup is complete.

C.

Navigate to the Windows 10 Settings menu, select the Update & Security submenu select Windows Security, select Windows Hello Fingerprint and have the user place a fingerprint on the fingerprint reader repeatedly until Windows indicates setup is complete

D.

Navigate to the Control Panel utility, select the Administrative Tools submenu, select the user account in the list, select Windows Hello Fingerprint, and have the user place a fingerprint on the fingerprint reader repeatedly until Windows indicates setup is complete.

A user is unable to use any internet-related functions on a smartphone when it is not connected to Wi-Fi When the smartphone is connected to Wi-Fi the user can browse the internet and send and receive email. The user is also able to send and receive text messages and phone calls when the smartphone is not connected to Wi-Fi. Which of the following is the MOST likely reason the user is unable to use the internet on the smartphone when it is not connected to Wi-Fi?

A.

The smartphone's line was not provisioned with a data plan

B.

The smartphone's SIM card has failed

C.

The smartphone's Bluetooth radio is disabled.

D.

The smartphone has too many applications open

The command cac cor.ptia. txt was issued on a Linux terminal. Which of the following results should be expected?

A.

The contents of the text comptia.txt will be replaced with a new blank document

B.

The contents of the text comptia. txt would be displayed.

C.

The contents of the text comptia.txt would be categorized in alphabetical order.

D.

The contents of the text comptia. txt would be copied to another comptia. txt file

A user corrects a laptop that is running Windows 10 to a docking station with external monitors when working at a desk. The user would like to close the laptop when it is docked, but the user reports it goes to sleep when it is closed. Which of the following is the BEST solution to prevent the laptop from going to sleep when it is closed and on the docking station?

A.

Within the Power Options of the Control Panel utility click the Change Plan Settings button for the enabled power plan and select Put the Computer to Sleep under the Plugged In category to Never

B.

Within the Power Options of the Control Panel utility, click the Change Plan Settings button for the enabled power plan and select Put the Computer to Sleep under the On Battery category to Never

C.

Within the Power Options of the Control Panel utility select the option Choose When to Turn Off the Display and select Turn Off the Display under the Plugged In category to Never

D.

Within the Power Options of the Control Panel utility, select the option Choose What Closing the Lid Does and select When I Close the Lid under the Plugged in category to Do Nothing

Which of the following OS types provides a lightweight option for workstations thai need an easy-to-use browser-based interface?

A.

FreeBSD

B.

Chrome OS

C.

macOS

D.

Windows

A technician needs to formal a USB drive to transfer 20GB of data from a Linux computer to a Windows computer. Which of the following filesystems will the technician MOST likely use?

A.

FAT32

B.

ext4

C.

NTFS

D.

exFAT

When a user calls in to report an issue, a technician submits a ticket on the user's behalf. Which of the following practices should the technician use to make sure the ticket is associated with the correct user?

A.

Have the user provide a callback phone number to be added to the ticket

B.

Assign the ticket to the department's power user

C.

Register the ticket with a unique user identifier

D.

Provide the user with a unique ticket number that can be referenced on subsequent calls.

Which of the following is the MOST important environmental concern inside a data center?

A.

Battery disposal

B.

Electrostatic discharge mats

C.

Toner disposal

D.

Humidity levels

A technician is unable to join a Windows 10 laptop to a domain Which of the following is the MOST likely reason?

A.

The domain's processor compatibility is not met

B.

The laptop has Windows 10 Home installed

C.

The laptop does not have an onboard Ethernet adapter

D.

The Laptop does not have all current Windows updates installed

A technician has been tasked with installing a workstation that will be used tor point-of-sale transactions. The point-of-sale system will process credit cards and loyalty cards. Which of the following encryption technologies should be used to secure the workstation in case of theft?

A.

Data-in-transit encryption

B.

File encryption

C.

USB drive encryption

D.

Disk encryption