Free Practice Questions for CompTIA 220-1102 Exam

Comprehensive and Detailed In-Depth Explanation:

The best practice is to add the user to the local Administrators group, allowing them to install software on their own machine without giving them excessive permissions across the entire network.

A. Make the user a member of Domain Admins – Incorrect. This would give too much control over the network, creating a major security risk.

C. Let the user use credentials from another user who has rights – Incorrect. Sharing credentials violates security best practices.

D. Give the user the local, high-privileged account password – Incorrect. This could allow unauthorized configuration changes.

Comprehensive and Detailed In-Depth Explanation:

The best method is to create an ISO file from the DVD and store it on a file server, allowing remote installations across multiple devices.

B. Use an external USB DVD-ROM – Not practical for remote installations.

C. Copy ISO to a USB flash drive – Requires physically transferring the USB to each laptop.

D. Download an ISO from an unrelated website – Unsafe and violates security best practices.

For a single user who needs to access their computer remotely, the Windows 10 Pro edition is the most cost-effective and appropriate choice. It includes features such as Remote Desktop, which are essential for remote access.

Option A: EducationThis edition is designed for academic institutions and includes educational features. It is not the most cost-effective for a single user.

Option B: ProWindows 10 Pro includes Remote Desktop and other business features. It is suitable and cost-effective for single users needing remote access.

Option C: EnterpriseThis edition includes advanced features for large organizations and is more expensive, making it less cost-effective for a single user.

Option D: HomeWhile cost-effective, Windows 10 Home does not include the Remote Desktop feature, making it unsuitable for this requirement.

The .dmg file type in macOS requires mounting before installation. .dmg files are disk image files used to distribute software on macOS. When opened, they mount a virtual disk on the desktop, from which the application can be installed. Other file types like .pkg, .zip, and .app have different processes for installation and do not require mounting in the same way.

When troubleshooting an application that is not performing well and occasionally shuts down with no error, the "Performance" tab in Task Manager is the most appropriate tool to use. This tab provides real-time data on CPU, memory, disk, and network usage, which can help identify resource bottlenecks or spikes that could be causing the application to malfunction. Monitoring these metrics while the application is running can offer insights into whether the issue is related to system resources.

A. Users tab shows which users are currently logged into the system and their resource usage but does not provide detailed performance metrics for troubleshooting application issues.

B. Services tab shows the status of background services but does not provide direct information about the application's performance.

D. Startup tab manages which applications start with Windows and their impact on startup time but is not useful for monitoring active application performance.

Comprehensive and Detailed In-Depth Explanation:

WEP (Wired Equivalent Privacy) is highly vulnerable to key-cracking attacks, as its encryption key can be easily broken with freely available tools.

A. Complex configuration process – Incorrect. WEP is actually easy to configure.

B. Slow data transfer speed – Incorrect. WEP does not significantly impact speed.

D. Incompatibility with older devices – Incorrect. WEP is compatible with older devices but is insecure.

Comprehensive and Detailed In-Depth Explanation:

The sudo (SuperUser DO) command is used in Linux-based systems to execute administrative tasks, such as changing permissions or accessing root-level files and directories. When a technician needs to change file or user permissions, they often use chmod or chown with sudo to gain the required privileges.

Option B (chxod): This is a typo. The correct command is chmod, used to change file permissions.

Option C (xv): Not a valid command in Linux related to permissions.

Option D (pwd): Stands for “print working directory,” used to display the current directory, not manage permissions.

? Reference:

CompTIA A+ 220-1102 Exam Objective 1.4 – "Given a scenario, use features and tools of the Mac OS and Linux client/desktop operating systems."

Linux Command Reference: sudo, chmod, chown

The symptoms described—pop-up ads promoting unwanted software and memory errors—are classic signs of spyware or adware infection. The technician’s next best step is to install antispyware software designed to detect and remove such threats. While antivirus software is important, antispyware specifically targets the kind of adware causing the pop-ups and performance issues. Reimaging is a last resort after malware removal attempts fail. Disabling the pop-up blocker or upgrading the browser would not address the root infection and may worsen the problem by allowing more unwanted pop-ups. This matches Core 2 security and troubleshooting objectives, emphasizing malware removal tools and remediation steps.

Comprehensive and Detailed In-Depth Explanation:

To configure an NTP (Network Time Protocol) server, navigate to Time and Language > Date & Time settings in Windows 10.

A. System – Incorrect. This manages system settings but not time synchronization.

B. Update and Security – Incorrect. This controls Windows updates and security settings.

C. Network and Internet – Incorrect. This is for networking settings, not time sync.

The correct answer is D. Run CHKDSK (Check Disk).

CHKDSK is a command-line utility that scans and repairs file system errors and bad sectors on a disk. Running this tool first can determine whether the hard drive is experiencing file system corruption or physical failure.

If CHKDSK reports bad sectors or extensive corruption, it indicates that the drive is failing, and data backup should be performed immediately before replacing the drive.

Syntax Example:

chkdsk /f /r

/f – Fixes file system errors.

/r – Locates bad sectors and recovers readable information.

Why Other Options Are Incorrect:

A. Perform a System Restore – System Restore can revert system settings, but it does not fix hardware issues like a failing hard drive.

B. Open Disk Cleanup – Disk Cleanup removes temporary files but does not diagnose or repair disk issues.

C. Replace the hard drive – While replacement may be necessary, a technician should first diagnose the issue using CHKDSK before determining if the drive needs to be replaced.

CompTIA A+ 220-1102 Exam Reference:

Objective 4.1 – Given a scenario, troubleshoot common problems related to storage and RAID.

Comprehensive and Detailed In-Depth Explanation:

Device encryption ensures that even if someone gains physical access to the smartphone, they cannot access its contents without the encryption key.

A. Remote backups – Useful for data recovery but does not prevent unauthorized access.

B. Location tracking – Helps locate the device but does not protect its data.

C. PIN code screen lock – Adds security but is less effective than full encryption.

A rollback plan is essential for a change to be approved by a change management review board. It outlines the steps to reverse a change in case something goes wrong, minimizing downtime and mitigating risk. Other items like end-user acceptance and cost analysis are important but not typically the deciding factor for approval.

The most likely solution to this issue is to enable cellular data. After a business trip, the user may have disabled cellular data to avoid roaming charges, or the phone may have been set to Wi-Fi only for internet access. Enabling cellular data would restore internet access outside of Wi-Fi networks.

To import a new digital certificate and place it in the proper location, the technician should use the "Internet Options" utility in the Control Panel. This utility allows users to manage various settings related to internet connections and security, including the import and management of digital certificates under the "Content" tab.

B. Network and Sharing Center is used for managing network connections and sharing settings but not for managing digital certificates.

C. Credential Manager is used to store and manage login credentials for websites and applications but not for importing digital certificates.

D. Security and Maintenance provides an overview of the security and maintenance status of the system but does not directly handle digital certificate management.

Personally Identifiable Information (PII) (Option D) is protected by government regulations. PII includes sensitive data such as names, addresses, social security numbers, and other information that can identify individuals. Various laws, such as GDPR and HIPAA, mandate the protection of PII.

DRM (Option A) refers to digital rights management, which controls access to digital media.

EULA (Option B) refers to software licensing agreements.

PCI (Option C) relates to payment card industry standards for handling cardholder information but is more specific to payment data than general PII.

CompTIA A+ Core 2 References:

4.6 - Explain prohibited content and privacy concepts, including the protection of PII​.

WEP (Wired Equivalent Privacy) is known to be the weakest wireless security protocol due to its vulnerabilities and ease of being compromised.

WEP: The oldest and weakest protocol, susceptible to various attacks and easily cracked.

WPA2: Much stronger security with AES encryption, currently one of the most secure standards.

TKIP: Used with WPA, stronger than WEP but weaker than WPA2 with AES.

AES: Advanced Encryption Standard, used in WPA2 and known for strong security.