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A technician is installing a USB Wi-Fi card. Which of the following would be the MOST appropriate way for the technician to receive the latest official drivers for the device?

A.

Download the drivers from the vendor's website.

B.

Allow the OS to install the drivers automatically.

C.

Utilize a third-party. non-OEM driver.

D.

Run the autoinstall CD.

Which of the following describes the BEST use case for a client-side hypervisor?

A.

For a software developer who is required to test an application in many environments

B.

When the data center environment is out of resources for a new server

C.

As a cost-saving measure to allow multiple users on one computer

D.

To provide a backup to cloud-based solutions during internet failures

A user's desktop computer slows down after a few minutes of use, and the fans alternate between silent and very loud. Which of the following is MOST likely failing, therefore causing these symptoms?

A.

CPU fan

B.

Memory

C.

Power supply

D.

Hard drive

Which of the following wireless technologies is used by mobile devices to process payments at kiosks?

A.

Wi-Fi 6

B.

Bluetooth

C.

NFC

D.

RFID

A bank wants to leverage cloud computing but would like a cloud solution in which infrastructure is isolated from other businesses. Which of the following cloud models would BEST address the bank's need?

A.

Public

B.

Hybrid

C.

Private

D.

Community

A help desk technician plugged in a user's new computer to a network port After a few minutes the computer showed an APIPA address. Which of the following is the MOST likely reason this happened?

A.

The WLAN is disabling the NIC card.

B.

The network cable is not attached.

C.

The PC is unable to contact a DHCP server

D.

The DHCP server is using addresses in the range of 169.254.254.1.

A user reports that a computer has a virus on it. Which of the following is the FIRST step the technician should take?

A.

Determine a plan of action to resolve the problem.

B.

Run antivirus software to remove the virus from the computer.

C.

Ask the user about the symptoms the computer is experiencing.

D.

Make a backup of the user's data on an external drive.

Users report that all copies produced on a copter have a solid black line, but printing is unaffected. Which of the following is the MOST likely cause?

A.

Failing imaging drum

B.

A scratch on the scanning bed

C.

Bad output tray

D.

Damaged (user

A user reports that a printer is leaving streaks on printed pages. The paper type and the toner have been replaced. Which of the following should the technician check NEXT to resolve the issue?

A.

System board

B.

Paper tray

C.

Memory

D.

Fuser

Which of the following BEST describes a lab environment in which virtual machines can be created, rebooted, and shut down without affecting the production network?

A.

SCADA

B.

Sandbox

C.

Honeypot

D.

Hybrid cloud

New memory modules were installed in several Windows desktops but some users are still reporting performance issues. Upon investigation, a systems administrator notices the desktop has not recognized the new memory modules. Which of the following should the systems administrator perform to help resolve this issue?

A.

Configure appropriate settings within the BIOS

B.

Replace the RAM

C.

Modify the boot. ini file.

D.

Install the required drivers through the Control Panel

A technician is attempting to connect the wired LANs at two nearby buildings by installing a wireless point-to-point connection. Which of the following should the technician consider?

A.

NFC protocol data rate

B.

RFID frequency range

C.

Bluetooth version compatibility

D.

Allowable limits for transmit power

Which of the following video cables can carry an audio signal?

A.

HDMI

B.

S-Video

C.

VGA

D.

DVI

Which of the following network options would work BEST to ensure a client-side virtual machine cannot access the rest of the network?

A.

NAT mode

B.

Bridge mode

C.

Direct mode

D.

Host-only mode

A technician responds to a user who has reported that a laptop is too hot. The technician notices the laptop is not able to sit level on the workspace. What of the following BEST describes the issue with the laptop?

A.

The docking station is improperly installed.

B.

The hard drive is disconnected.

C.

The CPU fan is too powerful.

D.

The battery is damaged.

Which of the following connectors can be plugged into a Thunderbolt 3 port on a laptop?

A.

miniUSB

B.

microUS3

C.

USB-A

D.

USB-C

A user reports that a printer is leaving streaks on printed pages. The paper type and the toner have been replaced. Which of the following should the technician check NEXT to resolve the issue?

A.

System board

B.

Paper tray

C.

Memory

D.

Fuser

Auser is unable to perform contactless payments with a phone. Which of the following functions is MOST likely causing the issue?

A.

NFC

B.

Hotspot

C.

Bluetooth

D.

USB

A user's track pad has stopped working. Which of the following should the user do to resolve the track pad's functionality?

A.

Reinstall the mouse drivers

B.

Use the Function key.

C.

Calibrate the digitizer

D.

Configure the mouse settings.

A business purchased a new multifunction printer that will be used to photocopy documents with hundreds of pages. A technician is configuring the printer. Which of the following features should the technician ensure is set up?

A.

SMB

B.

PCL

C.

ADF

D.

SSH