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In which part of the relationship cycle is a supplier likely to beleast motivated?

A.

Negotiation

B.

Signing the contract

C.

Handover from previous supplier

D.

Mid-term contract

A push style of negotiation uses logic, facts, and reasoning to make a case for change. Is this true?

A.

Yes – push tactics can be effective in getting results but not commitment.

B.

Yes – push tactics focus on collaborative approaches to problem-solving.

C.

No – push tactics are good at winning hearts and minds.

D.

No – push tactics focus on listening and involving others.

A manager identifies an issue and discusses it with the team, taking on board their input. Which leadership strategy is this?

A.

Selling

B.

Joining

C.

Consulting

D.

Telling

The negotiation tactic in which a person enters with preconceived ideas and attacks the opposition rather than working toward a wise agreement is known as:

A.

Win–win

B.

Lose–lose

C.

Positional

D.

Principled

Under what circumstances would you useparallel workingwith two suppliers?

A.

When large orders exceed one supplier’s capacity.

B.

When the item is a bottleneck item, to reduce risk.

C.

When changing supplier, to ensure a smooth transition.

D.

When maintaining good relations with an old supplier.

The pain/gain share approach is used to incentivise contractors in long-term contracts to achieve a target cost or extra efficiencies. In which industry is this mechanism most common?

A.

Construction

B.

Agriculture

C.

Services

D.

Finance

Josh plans to use a Myers–Briggs assessment for junior candidates. What type of test is this?

A.

Personality test

B.

Competence test

C.

Procurement test

D.

Intelligence test

Mohammed is a Procurement Manager who believes push influencing techniques are the most effective for securing low prices. Is this correct?

A.

Yes – you should always use a push technique when discussing price.

B.

Yes – push techniques show power whereas pull techniques show weakness.

C.

No – Mohammed can also use pull techniques, which may help build trust.

D.

No – Mohammed should always use pull techniques instead of push.

Which of the following incentives encouragesinnovation?

A.

Gainshare

B.

Pain share

C.

Bonus payments

D.

Service credits

Oscar is joining a negotiation team. His brother is the CEO of the supplier. What behaviour is this an example of?

A.

Conflict of interest

B.

Hidden agenda

C.

Favouritism

D.

False claim