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Laura is working with suppliers on the design of a component for a new boiler. One of the current suppliers suggested manufacturing the component from plastic they recently developed and patented, rather than commonly used brass. What competitive force is this supplier creating in the market to affect competition?

A.

New entry

B.

Substitute

C.

Buyer power

D.

Supplier power

What are service credits?

A.

A type of payment where goods are delivered before payment is made

B.

A mechanism for performance management where the buyer has the right to deduct money from payments owed for under performance

C.

When a buyer makes a purchase on credit

D.

A clause in a contract that allows for additional bonus payments for meeting KPIs

Which of the following are NOT one of the four key principles of procurement in the EU?

A.

Transparency

B.

Value for Money

C.

Non-Discrimination

D.

Proportionality

When overcoming stakeholder resistance in a procurement-led project, which of the following groups would have the highest level of influence on other stakeholders?

    Negative leaders

    Silent opponents

    Supporters

    Promoters

A.

2 and 3 only

B.

1 and 4 only

C.

1 and 2 only

D.

3 and 4 only

A large construction group has a critical contract with a brick supplier. This represents high-value spend and the contract has a five-year duration. What type of commercial relationship would be the most appropriate?

A.

Partnership

B.

Transactional

C.

Closer Tactical

D.

Outsourcing

A company has just hired a new cleaning firm to clean their offices. The specification for the clean was detailed in an appendix in the contract and included a list of pre-approved products that the cleaning firm should use. The cleaners that were sent to site had not read the contract and therefore did not use the appropriate products. What is the reason for the failure of this?

A.

Poor communication

B.

Miscommunication

C.

Distortion of the facts

D.

Communication overload

A printing company is seeking to start developing a digital solution for its customers. They will need to outsource this element of the business as it is not an area they have worked in. What would be the most effective way for them to approach the market for a digital partner?

A.

Cost-based review of the market

B.

Review existing suppliers only

C.

Early engagement with the whole market

D.

Pre-define all requirements before approaching the market