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Rivalry between suppliers is more likely to be intense in which of the following situations?

A.

1 and 2 only

B.

2 and 4 only

C.

1 and 3 only

D.

1 and 4 only

Marcus is an account manager for a company that sells maintenance spares for air conditioning units. He has a customer who persistently pays late, is very demanding in terms of constant requests, and the profit margin on the account is minimal. If Marcus were to use a supplier preferencing model to map this customer, what category would he place them into?

A.

Core

B.

Exploitable

C.

Nuisance

D.

Development

Laura is working with suppliers on the design of a component for a new boiler. One of the current suppliers suggested manufacturing the component from plastic they recently developed and patented, rather than commonly used brass. What competitive force is this supplier creating in the market to affect competition?

A.

New entry

B.

Substitute

C.

Buyer power

D.

Supplier power

A hospital located in a remote area of the country experiences difficulties in attracting and recruiting staff. Therefore, the hospital regularly has to use temporary staff from a staffing agency. Human resourcing is critical, as a reduced workforce would result in patient safety issues and the cancellation of urgent appointments. The procurement team has categorised the staffing agency as a strategic supplier to the organisation. Which of the following sourcing relationships should the procurement team adopt with the agency?

A.

Transactional sourcing

B.

Partnership sourcing

C.

Tactical sourcing

D.

Competitive sourcing

A doctor's surgery requires a complex database system to manage all of its patients data, which is highly sensitive. The system also needs to link to other departments of the health service such as physiotherapy and intensive care. The Manager of the surgery is considering outsourcing the management of the database to an IT company. What is the Manager's main motivation for doing this?

A.

The supplier is an expert in their field

B.

This will result in economies of scale

C.

This will free-up internal resources

D.

This will result in cost-savings

The ABC Analysis, also known as the Pareto Analysis, is a technique that can be used by procurement to which purpose?

A.

supplier positioning

B.

cost analysis

C.

relationship spectrum

D.

cost engineering

When outsourcing, which legislation details the rights of employees who may find themselves now working for the outsourcing company?

A.

ITT

B.

PCR 2015

C.

OJEU

D.

TUPE

Which of the following are Intellectual Property Rights that you would you encounter in procurement and supply contracts? Select THREE.

A.

Method Statements

B.

Risk Assessments

C.

Patents

D.

Copywrite

E.

Trademark

A company has just hired a new cleaning firm to clean their offices. The specification for the clean was detailed in an appendix in the contract and included a list of pre-approved products that the cleaning firm should use. The cleaners that were sent to site had not read the contract and therefore did not use the appropriate products. What is the reason for the failure of this?

A.

Poor communication

B.

Miscommunication

C.

Distortion of the facts

D.

Communication overload

A company supplies IT equipment and buys most of its components from first-tier suppliers in the UK. It wants to analyse its supply market to develop the supply chain and is going to review the main factors that have an influence. The company wants to use the STEEPLED external environmental analysis framework to achieve the best result. Which of the following STEEPLED factors is most likely to have the greatest effect?

A.

Sociocultural

B.

Technological

C.

Economic

D.

Ethical