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When is the best time in procurement process in which procurement should get involved so that the cost-saving opportunities are the greatest?

A.

Market consult stage

B.

Post-contract stage

C.

Specification stage

D.

Post-tender stage

A skilled negotiator will use a range of questioning techniques in a negotiation. If they wished to explore options with the other party without making any formal commitment, which type of question style would they use?

A.

Leading

B.

Hypothetical

C.

Reflective

D.

Closed

Which of the following is the most appropriate pricing arrangement in contracts where major inputs are commodities?

A.

Price adjustment mechanism

B.

Cost reimbursable pricing arrangement

C.

Standard schedule of rates

D.

Fixed pricing arrangement

Which of the following is most likely to be a reason why a supplier charges its customer higher price after it has reached the break-even point?

A.

Supplier may need to open new facilities to meet increasing customer's demand

B.

Supplier may have high fixed cost - variable cost ratio

C.

Supplier may want to encourage buyer's demand

D.

The supplier may have reached economy of scale

Which of the following statements about oligopoly is incorrect?

A.

A few firms play an important role in the sale of a product

B.

Oligopolistic firms recognize their interdependence

C.

One firm's behaviour is a function of what its rivals do

D.

Prices in oligopoly are predicted to fluctuate widely and frequently

According French and Raven's base model, which of the following are sources of personal power that can be used in commercial negotiation? Select THREE that apply.

A.

Purchasing spend power

B.

Expert power

C.

Competitive power

D.

Trademark power

E.

Coercive power

F.

Legitimate power

A negotiation meeting commences with the supplier asking the buyer 'How do you feel about the service you receive from us currently?', followed by 'What do you think about our latest products?' and 'How do we compare with other suppliers you use?'

The supplier is using which type of questions?

A.

Probing questions

B.

Closed questions

C.

Open questions

D.

Hypothetical questions

Which of the following is NOT a barrier to entry in a monopolized market?

A.

The costs of production make a single producer more efficient than a large number of producers

B.

A single firm is very large

C.

The government gives a single firm the exclusive right to produce some good

D.

A key resource is owned by a single firm