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Thinking of the cultural web (Johnson and Scholes), which of the following refers to the idea that past events will be recurringly discussed and kept alive by current employees telling newcomers, reinforcing certain aspects of culture?

A.

Rituals

B.

Stories

C.

Power structures

D.

Organisational structures

Foodstuffs may arrive from an overseas supplier in a deteriorated state. Is this covered under the implied term of 'satisfactory quality'?

A.

No, it is sale by sample

B.

No, it is sale by description

C.

Yes, the food is not of a reasonable standard

D.

Yes, as the title has not passed yet

‘Members of a team have xxxx skills, and not the same skills’. Select the one which fits best to re-place xxxx.

A.

Complementary

B.

Developing

C.

Conflicting

D.

Identical

Is a verbal contract legally enforceable?

A.

Yes, a verbal agreement is just as legally enforceable as a written one

B.

Yes, but only if you have a witness at the time the verbal agreement was made

C.

No, only contracts in writing will be legally enforceable

D.

No, verbal contracts are never legally enforceable

A Key Performance Indicator (KPI) states "Measure the effort exerted by the project team to control costs throughout the contract duration." Is this KPI appropriate for measuring the management of contract costs?

A.

No, the metric is not sufficiently specific and measurable

B.

Yes, increased efforts to control costs ensure that costs will be managed effectively

C.

No, the project team is not responsible for managing costs

D.

Yes, the KPI is achievable, relevant and time-bound

Thinking of the cultural web, which of the following refers to events or routines which take place, and really matter to the people involved?

A.

Rituals

B.

Stories

C.

Control systems

D.

Symbols

‘The individual does not believe that the change is really happening and looks for evidence that it is not true’. Which stage of the Kubler-Ross model does this describe?

A.

Depression

B.

Frustration and anger

C.

Shock

D.

Denial

As part of a tender, which of the following are advantages that a purchasing organisation would expect to achieve by specifying that suppliers hold certification to an international environmental management standard, such as ISO 14001?

    It provides assurance that bidders have achieved a common standard of practice

    It provides a guarantee that any polluting suppliers will be unable to tender

    The standard is recognisable to local and international bidders

    It removes the need to conduct internal environmental training

A.

3 and 4 only

B.

1 and 3 only

C.

1 and 2 only

D.

2 and 4 only

A publication which sets out how the buying organisation wishes to trade with suppliers, including, for example, standard terms and conditions of business, packaging and transportation requirements, as well as, for example, delivery requirements. This is called a:

A.

Supplier manual

B.

Warehouse manual

C.

Procurement manual

D.

Purchasing manual

‘Collaborate, communicate, XXXX and coerce’. Select the missing term.

A.

Decide

B.

Dictate

C.

Consult

D.

Direct