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Continuous improvement – making small changes in operations and activities in a never-ending way – is called in Japanese:

A.

Zazen

B.

Kaizen

C.

Chozen

D.

Paisan

'A team has a common XXXX and YYYY'.

Select the one which fits best.

A.

Captain and uniform

B.

Language and culture

C.

Employer and hobbies

D.

Purpose and goals

Prior to circulating the service specification to a tendering supplier, it is good practice for the purchasing organisation to request completion of a non-disclosure agreement. Is this statement correct?

A.

No, because the non-disclosure agreement only applies after contracting

B.

Yes, because the non-disclosure agreement protects intellectual property

C.

Yes, because the non-disclosure agreement encourages transparent bidding

D.

No, because the non-disclosure agreement has no legal standing

Which two of the following are ‘soft’ factors, within the framework of the ‘McKinsey 7S’ model?

A.

Strategy

B.

Systems

C.

Style

D.

Shared values

Which of these statements is a correct description of a contract?

A.

A promise made by a supplier to supply goods or services

B.

An agreement enforceable by law made between two or more people

C.

An offer and acceptance has taken place

D.

A promise made by the buyer to place an order

The creation of the internet / world wide web is an illustration of what kind of turbulence within the environment?

A.

Technological

B.

Market

C.

Competitive

Which of the following approaches could a purchasing organisation use to reduce the level of detail in a specification, without increasing the risk of an unsuccessful procurement process?

    Increase the use of acronyms and abbreviations

    Cross-refer to recognised industry standards

    Require tendering suppliers to propose specifications

    Provide samples to demonstrate the requirements

A.

1 and 4 only

B.

2 and 3 only

C.

1 and 3 only

D.

2 and 4 only

Which of the following are benefits of using model form contracts? Select TWO that apply.

    Liability is greatly reduced for suppliers

    Suppliers can renegotiate terms more easily

    They improve contract consistency

    They are widely accepted in certain industries

A.

1 and 3

B.

1 and 2

C.

2 and 4

D.

3 and 4

Which two of the following are personality traits?

A.

Experience in the military

B.

Social skills

C.

Clean current driving licence

D.

Honesty

Which two of the following are not personality traits?

A.

Conscientiousness

B.

Determination

C.

Ability to use Microsoft Excel

D.

Never been in trouble with the police