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'A person who sees the big picture. Thinks accurately and carefully. May lack energy and the ability to inspire others'.

Which one Belbin's team roles is being described here?

A.

Resource-investigator

B.

Co-ordinator

C.

Plant

D.

Monitor / evaluator

‘Doing things for less cost’ is a description of:

A.

Effectiveness

B.

Efficiency

C.

Economy

In the Kubler-Ross Change Curve, which of these comes second?

A.

Shock

B.

Integration

C.

Denial

D.

Depression

R Meredith Belbin made a distinction in his work between 'solo leaders', who were kind-of historic leaders; and 'team leaders' who are seen as being leaders for modern times, or of the future.

From the list shown, select the one answer which represents the solo leader, rather than the team leader.

A.

Encourages diversity, and lets team members be themselves

B.

Creates a mission that team members can work together to achieve

C.

Chooses to limit their role in teamworking: delegates

D.

Sets objectives and separate tasks for individual team members

‘operating at its full potential … working positively … getting on with their jobs’

Which of the Tuckman stages of team development is being described here?

A.

Norming

B.

Storming

C.

Forming

D.

Dorming

E.

Performing

A buyer is using a framework agreement to purchase office furniture. The buyer invites the four suppliers listed on the framework to quote for the furniture; the winning bid is the lowest price. What would best describe this approach?

A.

Direct call-off

B.

Competitive tender

C.

Quotation exercise

D.

Mini competition

Conscious knowledge of one’s own character and feelings – a cornerstone of emotional intelligence – sometimes described as ‘know thyself’:

A.

Self-selection

B.

Self-development

C.

Self-awareness

D.

Self-interest

The Grain Building Limited company contracts with many smaller suppliers on projects where agents can create uncertain working conditions, including changes to the scope of work, start times and late changes. The work is often affected by the weather, shortages of parts, or client indecision. To mitigate this, Grain Building Limited contracts with known and reliable suppliers on the basis of the cost-plus pricing model.

Which is the correct meaning of the term "cost-plus"?

A.

Costs plus taxes and profit

B.

Costs plus agreed profit

C.

Costs plus delivery and profit

D.

Costs plus overheads, profits, and taxes

Which of these examples constitutes an invitation to treat? Select TWO that apply.

A.

A supplier responds to your invitation to treat

B.

The price quoted in a supplier's price list

C.

The price of goods advertised on a supplier's website

D.

A supplier sends a detailed quotation through the post

E.

The submission of a tender

An expediter would be expected to primarily:

A.

Undertake purchasing research

B.

Deliver in-house procurement training

C.

Chase up late or potentially late deliveries

D.

Pay invoices