Summer Special Limited Time 65% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: exc65

University Z is about to take on a major project of changing from traditional written examinations to computer-based objective test questons.

 

Y is the systems manager at the university and has been appointed as the Project Manager. The university is very traditional in its management structure, whereby functional specialists manage each department.  However, for this project, Y considers that a matrix structure would be required. The Vice Chancellor is not convinced that a matrix structure would be appropriate.

 

There are a number of advantages of a matrix structure. Which of the following should Y use in his argument to convince the Vice Chancellor that a matrix structure is appropriate?

 

Select ALL that apply. 

A.

Responsibilities are clearly identified

B.

Decision making is improved

C.

Lateral communications are improved

D.

Reporting lines are clearly established

E.

Managers are exposed to organisation-wide problems

F.

Specialist are able to appraise other disciplines

The concept of core competences is key to successful outsourcing strategy. Organisations should:

A.

focus on core competences and outsource non-core competences to external firms that can add more value.

B.

focus on non-core competences in order to drive down the cost of non value adding activities.

C.

focus on core competences by outsourcing these functions to external firms that can add more value.

D.

focus on non-core competences by applying transaction cost theory to external firms.

A company is currently at the stage of organising the data which is captured within the big data process. What will they need to do next in order to complete all stages?

Select ALL that apply.

A.

The data will need interpreting, so it can be used to answer questions and help illustrate results

B.

The data will need to be illustrated in a clear and digestible format

C.

A search system will need to be implemented in order to search across the vast data landscape

D.

Data must be shared, allowing the relevant people access to the information produced

E.

The type of data needed will be identified and proxosion made for recording it

F.

Proxosion needs to be made to retain the vast amounts of information the big data process produces

Which type of culture, according to Charles Handy, is identified by an individual's tasks being clearly defined and their power coming from their position in the hierarchy? 

A.

Power Culture

B.

Task Culture

C.

Role Culture

D.

Person Culture

Which of the following initiatives and schemes should be undertaken as a formal project?

 

Select ALL that apply.

A.

A head office relocation for an insurance company, involving the move to a new office for 250 staff.

B.

A long term health initiative which will put in place procedures to immunize every child in a country as they reach the age of three.

C.

Managing a national political campaign prior to an election.

D.

The design and launch of a new online order service for a global manufacturing company.

E.

A boat building company building motor yachts for a small market, generally building about three per month.

KK manufactures mobile phones and it possesses an inimitable resource in the mobile phone market in which it currently competes.

Which of the following  best describes this type of resource?

A.

It will provide wide access to a variety of markets

B.

A competitor will see the perceived benefits

C.

A competitor will find it difficult to copy

D.

A competitor could substitute the resource

An insurance group is contemplating a proposal to outsource its customer call centre. The centre is currently managed as an internal function. Before taking a strategic decision, the group directors are assessing not only the long term operating costs but all the transaction costs associated with a change to an external provider.

 

In the context of this proposal, what are the transaction costs that would need to be considered by the directors?

 

Select ALL that apply.

A.

Contract drafting and negotiations

B.

Incentive payments for call centre staff

C.

Enforcing the terms of the contract

D.

Setting and monitoring service standards

A, the Project Manager of Team Y, is frustrated at the lack of progress in the implementation of the new IT system. The team has the required skills and working conditions are good.

 

Which THREE of the following factors can A usefully manipulate to motivate the team to greater effort?

A.

The level and quality of supervision.

B.

The level of responsibility for key team members.

C.

The amount of challenge and extent to which targets are achievable.

D.

Annual salary and status levels of team members.

E.

The amount of praise to team members for extra effort.

Hersey and Blanchard developed a theory of situational leadership which suggested that successful leaders should change their leadership style according to the maturity of the subordinates they are leading. This includes an assessment of their professional ability and their readiness to undertake set tasks.

 

Based on this theory, which leadership style would be best suited to a subordinate showing the highest levels of maturity, readiness, ability and willingness to tackle the work available?

A.

Delegating

B.

Telling

C.

Selling

D.

Participating

According to Porter, there are THREE generic strategies through which an organisation can generate superior competitive performance. These are:

A.

Cost Leadership

B.

Competitive advantage

C.

Cost recognition

D.

Differentiation

E.

Delegation

F.

Focus