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When you erase security settings and set them back to default, which three passwords will you be prompted to change?

A.

Administrator Password

B.

Security Password

C.

User Password

D.

System Password

E.

Voicemail Pro Password

A customer has two primary receptionists using SoftConsole, and four back-office employees use SoftConsole on their PCs to cover for the receptionists during breaks or lunch. How many licenses are required to allow this setup to work?

A.

8

B.

6

C.

2

D.

4

If ISDN/PRI calls are getting dropped, which tool would be used to troubleshoot the issue?

A.

Debug Manager on DTE port

B.

Debug View with default filters

C.

System Monitor with ISDN L3 filter options enabled

D.

SSA Snapshot

Which of the following statements about Manager used in conjunction with Server Edition is NOT correct?

A.

Manager is not compatible with Server Edition and you must use Web Manager to configure the system.

B.

Manager is the only application you can use to configure User on the Server Edition.

C.

Manager can only be installed from the Admin DVD.

D.

Manager can be installed from either the admin DVD or Web Management.

Which configuration areas must be set up by all VoIP device users, agents, and hot desking users?

A.

Telephony-Supervisor Settings

B.

Services

C.

Mobility

D.

User Rights

E.

Extension

When you first power on the Avaya IP Office™, there are two default incoming call routes. One is to route all voice calls to the Hunt Group Main, which contains the first 10 users, and the other is for data calls.

By default, where are data calls routed?

A.

RAS access Dialin

B.

Extension Modem

C.

Hunt group Main

D.

Hunt group Data

What is the exact meaning of "IMAP support" in the IP Office UMS service, which enables users to retrieve voicemail messages from the server using specific email programs on their PCs?

A.

A user can see/listen to voicemail messages via a web browser.

B.

A user can receive voicemail messages only using MS Outlook.

C.

All messages are forwarded to a user's e-mail account and deleted from their telephone.

D.

A user can receive voicemail messages to their Outlook, Outlook Express, and/or Lotus Notes programs running on their PC.

E.

A new message is sent to a user's e-mail account. The user can listen to it by dialing their telephone number.