Free Practice Questions for Avaya 77201X Exam

Call Transfer (Option A) allows a user to send a call to another extension using a phone button or feature code. Option B answers ringing calls, Option C parks calls for retrieval, and Option D barges into calls—not transferring.References: Avaya IP Office Feature Code Guide.

The "Line Group ID" in IP Office groups trunks (e.g., SIP, PRI) for call routing purposes (Option B), used in ARS (Automatic Route Selection) or short codes to direct outgoing calls. Option A is unrelated to trunks, Option C applies to extensions, and Option D is for hunt groups—not line groups.References: Avaya IP Office Trunk Configuration Guide.

Avaya IP phones on IP Office support up to 12 call appearances (Option C), allowing multipleactive or held calls to be displayed, depending on the phone model (e.g., J169). Options A, B, and D are incorrect limits.References: Avaya IP Office IP Endpoint Configuration Guide.

A single PRI trunk (E1) on IP Office supports up to 30 simultaneous calls (Option B) in most regions, based on the E1 standard (30 B-channels + 1 D-channel). Option A (23) applies to T1 PRI, Option C (64) is for ISDN BRI aggregates, and Option D (128) exceeds PRI capacity.References: Avaya IP Office Trunk Configuration Guide.

The default port for H.323 signaling in IP Office is 1720 (Option B), per the H.323 standard, used for IP phones like the 1600 series. Option A (5060) is for SIP, Option C (8080) is for web services, and Option D (8443) is for Web Manager HTTPS.References: Avaya IP Office H.323 Configuration Guide.

The IP Office Server Edition Primary Server can operate standalone without additional servers (Option A), providing core telephony functions for smaller deployments. While it supports resilience and scalability with a Secondary Server and Expansion Systems, these are optional. Option B is incorrect as a Secondary Server is not mandatory. Option C is false because the Primary Server supports multiple trunk types (SIP, PRI, analog), not just SIP. Option D is incorrect as it can host Voicemail Pro, though it may also be hosted on a separate Application Server in larger setups.References: Avaya IP Office Server Edition Reference Configuration Guide.

The primary tool for configuring an Avaya IP Office system is IP Office Manager (Option B). This Windows-based application allows administrators to set up users, extensions, trunks, hunt groups, and system-wide settings. Option A (Voicemail Pro) is for voicemail administration, Option C (SoftConsole) is a call-handling tool for receptionists, and Option D (one-X Portal) is an end-user productivity application—none of these are used for system configuration.References: Avaya IP Office Manager Administration Guide.

The Small Community Network (SCN) allows multiple IP500 V2 control units to be networked for distributed telephony. The maximum number supported is 32 (Option D), enabling up to 1000 users across the network with proper licensing and configuration. Options A, B, and C represent lower limits not reflective of SCN’s full capacity.References: Avaya IP Office SCN Configuration Guide.

Voicemail Pro, an advanced voicemail application for IP Office, includes a built-in backup and restore feature. Option D, "In Voicemail Pro Preference > General options > Backup & Restore," is correct because the Voicemail Pro client interface allows administrators to configure automatic backups under the "Preferences" menu, specifically in the "Backup & Restore" section. Here,settings like backup frequency, location, and retention can be defined. Option A (Manager program) is incorrect as Manager handles system configuration backups, not Voicemail Pro specifically. Option B (automatic backup at midnight) is a partial truth but lacks specificity, as the timing is configurable in Voicemail Pro settings. Option C (PC backup method) is vague and not a standard feature of Voicemail Pro.References: Avaya IP Office Voicemail Pro Administration Guide.