Free Practice Questions for SAP C_TS470_2412 Exam

Anad hoc billing planin a service contract allows flexible billing without fixed periodicity. The correct answers areB, C, E. Let’s explore.

Billing value (B):The amount to be billed (e.g., $500) is mandatory for each line item.

Description (C):A text field (e.g., "Q1 Service Fee") describes the billing purpose.

Billing date (E):The date when billing occurs (e.g., 2025-03-31) drives the billing document request.

Why Not the Others?

Attachment (A):Optional, not required.

Billing document request ID (D):Generated by the system, not maintained manually.

Example:

Line 1: $200, "Inspection Fee," 2025-04-01.

"Ad hoc billing plan line items include billing value, description, and billing date."

BOM usage 4 (Plant Maintenance)in SAP S/4HANA Cloud Private Edition, Service is designed for maintenance processes, listing components (e.g., spare parts) for technical objects. The correct benefits arespare parts planning in task list (C)andspare parts planning in service order (D). Let’s break this down thoroughly.

What is BOM Usage 4?

A BOM with usage 4 is linked to equipment or functional locations, defining parts needed for maintenance (e.g., bolts, filters). It’s maintained in transactions like IB01/IB02.

Spare parts planning in task list (C):When a task list (e.g., for pump maintenance) references a technical object with a BOM usage 4, the BOM’s components are pulled into the task list operations as planned spare parts. This ensures materials are reserved or ordered in advance. For example, Operation 0010 might list "Gasket" from the BOM.

Spare parts planning in service order (D):A service order linked to a technical object inherits the BOM usage 4 components, enabling spare parts planning directly in the order. This supports reservations or goods issues (e.g., via IW31/IW32).

Why Not the Others?

Spare parts planning in service order template (A):Service order templates define structure, not BOM-linked planning; BOM usage 4 applies to execution objects (orders, task lists).

Structuring of technical assets (B):BOMs describe components, not the hierarchical structure (handled by functional locations or equipment hierarchies).

Real-World Benefit:

A pump’s BOM (usage 4) lists "Seal" and "Bearing." A task list or service order automatically plans these, reducing downtime by ensuring availability.

"BOMs with usage 4 enable spare parts planning in task lists and service orders, enhancing maintenance efficiency."

In thein-house repair process, proposed actions (e.g., repair, replace, return) for a repair item are determined by thelife cycle user statuses of the repair objects(Option C).

The repair object (e.g., equipment or material returned for repair) has a status profile defining its life cycle (e.g., Received, In Repair, Completed). User statuses within this profile trigger specific actions based on the current state, configured in customizing. For example, a status of "In Diagnosis" might propose "Perform Diagnosis."

A:Item categories influence billing or structure, not action proposals.

B:Release status affects the repair order, not individual action proposals.

D:The process step overview profile organizes steps, not action determination.

"Proposed actions for in-house repair items are assigned to the life cycle user statuses of the repair object, driving the process based on status transitions."

In SAP S/4HANA Cloud Private Edition, Service,service orderssupport various item categories to represent different types of activities or materials. The correct answers are:

Service items (A):Used for billable services performed (e.g., repair or maintenance tasks).

Sales items (C):Used for selling products or spare parts within the service order.

Expense items (E):Used to record costs (e.g., travel or external services) that may or may not be billable.

Solution items (B):This is not a standard item category in service orders; it relates more to solution quotations or configurable products.

Delivery items (D):These are specific to sales processes (e.g., outbound deliveries), not service orders.

"Service orders support item categories such as service items for service activities, sales items for material sales, and expense items for cost recording."

Service contract determinationlinks a service order to an applicable contract for pricing or SLA. The correct answer isDefine Settings for Transaction Types (C), found in SPRO → Service → Transactions. Let’s explore.

Why This Activity?

In "Define Settings for Transaction Types," you configure the service order type (e.g., "ZSER") to automatically determine a service contract. This includes settings like "Contract Determination" (e.g., by sold-to party, object) and the determination procedure. For example, a rule might check the equipment in the order against active contracts.

Why Not the Others?

A & D:Item category settings focus on item-level behavior, not contract determination.

B:Defines the transaction type structure, not its determination logic.

Example:

Service order type "ZSER" set to determine contract "C001" based on equipment "E001."

"Service contract determination for service orders is defined in the ‘Define Settings for Transaction Types’ activity."

Work centers in SAP S/4HANA Service (and Plant Maintenance) define execution locations and capacities:

Task list usage: Specifies which task lists (e.g., service or maintenance) the work center can use, assigned in the work center master data (transaction CR01).

Capacity category: Defines the type of capacity (e.g., labor, machine) available at the work center, critical for scheduling.

Planner group: Assigned to technical objects or orders, not directly to work centers.

Maintenance planning plant: A work center is assigned to a plant during creation, but the plant itself isn’t assigned to the work center as a customizable attribute.These settings are configured in the work center master record."Assign task list usage and capacity categories to a work center to define its operational scope." (SAP Help Portal, Work Center Master Data).

To apply product-specific prices from a service contract to a service order:

Maintain price agreements: Price agreements in the contract (e.g., condition type PR00) define product-specific prices, which are copied to linked service orders during creation or item entry.

Maintain billing plan: Controls billing timing, not pricing.

Maintain contract price: A general term, not a specific mechanism.

Maintain price lists: Used in sales, not contract-specific pricing in service.This is part of pricing condition configuration in scope item 3MO."Price agreements in the service contract ensure product-specific prices are applied to service orders." (SAP Help Portal, Service Pricing).

To bill a repair confirmation (REPC) in SAP S/4HANA Service:

You make sure each item category used in the repair confirmation corresponds to an item category from Sales that is assigned to the billing type: Item categories (e.g., REPI) must map to sales item categories (e.g., TAN) with billing relevance.

You assign a sales document type to transaction type REPC for the billing document request: A sales document type (e.g., F2 for invoice) is linked to REPC in Customizing to generate billing requests.

You map the service item categories used in the repair confirmation to sales item categories for the billing document request: This ensures seamless transition from service to sales processes.

Billing plan type: Optional and not mandatory for basic billing.

Maintain billing type: Defined globally, not specific to REPC.This is part of in-house repair billing setup."Map service item categories to sales item categories and assign a sales document type to REPC for billing." (SAP Help Portal, Repair Confirmation Billing).

Astrategy planin SAP S/4HANA Cloud Private Edition, Service is a type of maintenance plan. The correct answer isC. Let’s dive into this.

What is a Strategy Plan?

A strategy plan uses a maintenance strategy (e.g., time-based, performance-based cycles) to schedule tasks with varying intervals (e.g., 3 months, 6 months, 1,000 km). It’s linked to a task list with operations tied to maintenance packages.

Why C?

The purpose is tosupport the planning and scheduling of activities with different intervals. For example, a strategy might include Package 1 (every 3 months) for an oil check and Package 2 (every 12 months) for a full inspection. The plan schedules these flexibly based on the strategy’s rules.

Why Not the Others?

A:This is a business strategy, not a maintenance plan function.

B:This describes a multiple counter plan, not a strategy plan.

D:Orders are generated by scheduling, not the plan’s purpose.

Example:

Strategy "STR1" has packages: 3M (oil) and 12M (inspection). The plan schedules callsaccordingly.

"A strategy plan supports the planning and scheduling of maintenance activities with different intervals using a maintenance strategy."

The in-house repair process (scope item 3XK) in SAP S/4HANA Cloud Private Edition requires specific customizing activities to set up the system:

Enable Item-Based Accounting for Service Management: This is critical for in-house repair to activate item-level cost and revenue tracking, ensuring accurate financial postings for repair orders.

Define Basic Settings for Transactions: This includes configuring transaction types (e.g., REPA for repair orders) and item categories, which are foundational for processing in-house repairs.

Define Number Ranges: Number ranges must be defined for repair orders and related documents to ensure unique identification and proper document flow.

Define Derivation of Attendance Type, Activity Type, and Cost Element: This is more relevant to time recording or project accounting, not a core requirement for in-house repair.

Define Partner Determination Procedure: While useful, it’s not mandatory for the basic in-house repair process setup.These activities are outlined in the SAP Best Practices for in-house repair configuration."Customizing for in-house repair includes enabling item-based accounting, defining transaction settings, and setting up number ranges." (SAP Signavio Process Navigator, In-House Repair).