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Which of the following flow controls are supported in CX flows? Note: There are 2 correct answers to this question.

A.

Notify

B.

Wait until duration

C.

Join

D.

Split

Which of the following can be used to create entry conditions for milestones in a CX journey? Note: There are 3 correct answers to this question.

A.

Group attributes

B.

Activity indicators

C.

Activity attributes

D.

Profile attributes

E.

Segments

What are some of attributes in the customer schema that can be mapped to action attributes?Note: There are 3 correct answers to this question.

A.

Privacy

B.

Behavioral

C.

Events

D.

Activities

E.

Profile entity

For which of the following use cases is SAP Customer Data Platform most applicable? Note: There are 2 correct answers to this question.

A.

To discover how customers are using products and services

B.

To provide detailed financials of cash flow statements

C.

To show how a marketing campaign performed quarter over quarter

D.

To understand the ways clients interact with brands

You want to create a calculated indicator. What attributes from the customer schema can you use? Note:

There are 3 correct answers to this question.

A.

Activity indicators

B.

Actions

C.

Events

D.

Profile

E.

Segments

What is the recommended way to obtain the application key and secret for authorization of REST API calls to SAP Customer Data Platform?

A.

By accessing the Event Listener tab after configuring the event

B.

By creating an application user in the Administration dashboard

C.

By configuring the connector in the Connector Studio

D.

By creating a server application from the application library

What are the possible application identifier conflict policy options when ingesting customer data using the Unified Customer Profile? Note: There are 2 correct answers to this question.

A.

Create new Customer Profile

B.

Raising an error and aborting the entire ingestion operation

C.

Discard data event

D.

Duplicate Customer Profile

You want to match the outbound data to the destination platform's format. Which normalization rules can be applied? Note: There are 3 correct answers to this question.

A.

Append strings

B.

Find and replace

C.

Remove spaces

D.

Remove punctuation

E.

Remove special characters

The search API for a single customer record does not show any segments tied to the profile but you can see the segments in the customer dashboard. What could be the reason for this?

A.

Permissions for the API authorization keys are not set up correctly.

B.

Segment fields are not part of the processing purpose for the record.

C.

The query API is not using the Unified Profile view ld.

D.

Segment data is never returned by the query API.

Which of the following statements describe merge rule functionality? Note: There are 2 correct answers to this question.

A.

In the Unified Customer Profile, you can decide if more than one value is saved for an attribute.

B.

Merge Rules can be applied to non-identifier fields.

C.

If a data conflict occurs, you can decide if a new Customer Profile is created or the event data is discarded.

D.

Merge Rules can only be used with Unified Customer Profile type.