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Organize the classes and associated rules in the appropriate Enterprise Class Structure (ECS) layer.

You have a requirement to associate users in different units to the same work queue.

How do you implement this requirement?

A.

Associate the users to a common work group. Then associate a work queue to the work group.

B.

Associate the users to a common work group. Then associate the work group to the appropriate units.

C.

Associate the users to a common unit. Then associate a work queue to the common unit.

D.

Associate the users to a common work queue. Then associate the work queue to the appropriate units.

A report needs to list the user ID of the manager of the operator who creates a time-off case. The report provides information from the MyCo-HR-SelfService-Work-TimeOff and Data-Admin-Operator-ID classes.

Which two options independently satisfy the business outcome? (Choose Two)

A.

Configure a class join on the report definition to join operator information to each case.

B.

Add the operator ID to the report definition as a parameter.

C.

Use an association rule to join operator information to each case.

D.

Specify both classes in the Pages & Classes tab on the report definition.

An assignment service-level agreement (SLA) is configured with the following details:

♦Initial urgency: 20

♦Assignment ready: Timed delay of 1 hour

♦Goal: 5 hours and increase urgency by 10

♦Deadline: 8 hours and increase urgency by 20

♦Passed deadline: 2 hours, increase urgency by 20, and limit events to 5

Assuming no other urgency adjustments, what is the assignment urgency 16 hours after the case reaches the assignment?

A.

100

B.

90

C.

130

D.

70

The current version of an application lists ABC:02-02 as an application ruleset. The ruleset versions listed in the Answer Area are also present on the system.

In the Answer Area, identify the ruleset versions that the skim operation considers when you perform a major version ruleset skim on ruleset ABC.

Which two statements are valid regarding Pega Web Mashup? (Choose Two)

A.

Pega Platform limits mashup users to working on existing cases.

B.

Mashup requests are checked for the corresponding mashup channel ID parameter.

C.

A mashup can allow access to Dev Studio for full system configuration.

D.

A user can view their worklist in an external portal and select items on which to take action.

An application contains the class group MyCo-HR-SelfService-Work. There are two classes derived from Work- class:

If a report is created in MyCo-HR-SelfService-Work, what instances will the report return?

A.

Instances of MyCo-HR-SeifService-Work-TimeOffana' MyCo-HR-SelfService-Work-Expense, unless they are stored in different database tables

B.

Instances of all Work- derived classes

C.

Instances of MyCo-HR-SelfService-Work

D.

Instances of MyCo-HR-SelfService-Work-TimeOff and MyCo-HR-SelfService-Work-Expense

Which two actions do you perform when using the Performance Analyzer (PAL) to ensure that you obtain accurate performance data? (Choose Two)

A.

Run the process to completion first to perform needed rule assembly and avoid skewed results.

B.

Capture PAL readings after significant changes to a process to identify any performance impact.

C.

Capture a PAL reading for a process with good performance to establish a benchmark for comparison.

D.

Run PAL as an end user to account for any performance differences due to the portal itself.

What is the difference between using the Call and Branch methods in an activity step to invoke other activities?

A.

Call provides more robust debugging capability than Branch, while Branch provides better run-time performance.

B.

Branch overrides the security restrictions of the called activity allowing you to easily test code; it will not run in production.

C.

Branch creates a new thread to allow asynchronous processing, while Call runs in the thread from it was invoked.

D.

Call returns to the originating activity, while Branch skips the remainder of the originating activity.

Which two configurations can you use to include access groups into your Product rule? (Choose Two)

A.

Associate the access groups with a ruleset included in the application.

B.

Export the access groups using the Access Manager.

C.

Add the access groups to the application definition.

D.

Add the access group to the Product record in the Individual instances to include section.