An assignment service-level agreement (SLA) is configured with the following details:
♦ Initial urgency: 20
♦ Assignment ready: Timed delay of 1 hour
♦ Goal: 5 hours and increase urgency by 10
♦ Deadline: 8 hours and increase urgency by 20
♦ Passed deadline: 2 hours, increase urgency by 20, and limit events to 5
Assuming no other urgency adjustments, what is the assignment urgency 16 hours after the case reaches the assignment.
As a best practice, in which situation do you use a keyed data page?
On which type of rule can you configure edit validate rules?
You are sending information to an external system of record by using a connector. What do you use to implement this requirement?
Which two requirements are supported by Attribute-based access control (ABAC)? (Choose Two)
In which two scenarios is it a Pega best practice to use Pega Web Mashup over a Pega API integration? (Choose two.)
In the hierarchy of a single organization, which statement about the relationship between organizational elements is true?
A music production company's application contains the following classes:
A requirement states that users assigned the role "Manager" can edit objects related to any studio work.
At which position in the class hierarchy do you configure an Access of Role to Object (ARO) record to satisfy this requirement?
Which two statements about keyed data pages are true? (Choose Two)
Which statement describes the appropriate use of the Purge/Archive wizard to address application performance?