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A company CEO issues a mandate to automate a new-client onboarding process to replace manual and paper-based procedures. After the program sponsor and program manager obtain formal acceptance of the program charter, what should be done next?

A.

Deploy a team to develop the program management plan.

B.

Develop estimates for scope, resources, and cost.

C.

Identify the program management components, and develop the resource management plan.

D.

Review and update the benefits management plan and link it to program outcomes.

You are the program manager for your organization. Your program has a budget of $750,000 and is expected to last one year. The program is currently 30 percent complete and has spent $245,000. The program is supposed to be 40 percent at this time. What is the cost performance index for this program?

A.

.83

B.

-$20,000 C. .91

C.

Negative ten percent

Your program has just been chartered during the program initiation process. Your program also needs to create three program statements. Which program statement defines how your program will manage tradeoffs, competing objectives, and program and organization decisions?

A.

Value

B.

Vision

C.

Scope

D.

Mission

A program includes the development and shipping of 12 million product units over the next year. However, one program supplier has a history of overestimating its planned volume, which puts the product launch at risk.

What should the program manager do to monitor and control the supplier?

A.

Use expert judgment, and update the program procurement plan.

B.

Seek stakeholder approval of program procurement management activities.

C.

Examine performance reports, audits, and inspections.

D.

Review proposal evaluation criteria, risk analyses, and mitigation strategies.

Alice is the project manager of the NHQ Project and is entering the project's closing processes. The project, she has managed, has been for another organization in a contractual relationship. Her organization requires Alice to complete performance reviews of the project team, review the deliverables with the project customer, and to obtain formal signoff of the project deliverables. There may be other conditions and activities that Alice likely will need to do in this final project phase. Where can Alice check regarding this project?

A.

Project Integration Plan

B.

Project Contract

C.

Project Quality Control procedures

D.

Project Communications Management Plan

Your program creates a byproduct that you could sell to a client. The cost of the byproduct would offset the cost of the program by nearly $7,500 per month. This is an example of which positive risk response?

A.

Sharing

B.

Enhance

C.

Exploiting

D.

Accepting

A program with 10 components is in the planning phase. Project managers who oversee the component projects request detailed schedules. These schedules will be merged into one document to create a master schedule.

What should the program manager do to ensure that the overall program life cycle will meet stakeholder needs and deliver planned benefits?

A.

Establish a quality review for the project schedules to ensure that resource leveling and baselines are followed and component projects are delivered on time

B.

Work with the project managers to decompose their schedules to minimize risk and better understand the dependencies and resource needs

C.

Decompose the component schedules to determine if work can be executed more quickly to deliver value earlier than planned

D.

Create a work breakdown structure (WBS) to align program execution with stakeholder expectations and the benefits management plan

A program with objectives that impact a large segment of the population receives negative commentary from organizations representing the public interest.

What action should the program manager take first?

A.

Rework the stakeholder engagement plan to foster better relationships with the affected stakeholder groups.

B.

Review the stakeholder register to determine the ability of the affected stakeholder group(s) to affect program outcomes.

C.

Assess the risk of sustained negative media coverage.

D.

Discuss the issues with the governance board to determine next steps.

What does RACI stand for?

A.

Responsible, Account, Confirm, Inform

B.

Responsible, Accountable, Consult, Inform

C.

Roles, Accountable, Confirm, Inform

D.

Roles, Action, Consult, Inform

A program has been established and preparation is complete.

Component projects are planned as a part of which of the following?

A.

Program definition phase

B.

Program formulation

C.

Program planning

D.

Program delivery phase