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Which analytics dashboard is used to provide insight about user behavior in the application?

A.

Smart Tips dashboard

B.

Hotspots dashboard

C.

Process guides dashboard

D.

Optimization dashboard

What analytics data is not displayed on the Feedback dashboard?

A.

Search terms

B.

Date/Time

C.

Guide name

D.

Rating

Which types of applications use JavaScript to enable OGL?

A.

Fusion applications

B.

Oracle applications

C.

Non-Fusion and third-party applications

What is the standard use of a Base Guide?

A.

You want to familiarize the project team with overall business processes.

B.

You want targeted assistance for specific areas of the host application.

C.

You want clear, step-by-step instructions for essential tasks.

Which are important requirements for test users to run in-scope processes from start to finish?

A.

Security roles and reporting structure

B.

Guide types and developers

C.

Element selectors and fields

Which phase includes publishing new and updated OGL content activities?

A.

Test

B.

Prepare

C.

Update

D.

Publish

Preparing end users to look for help in OGL and preparing support contacts to guide users with OGL are best practices during which activity?

A.

Refine phase

B.

Hypercare

C.

OGL kickoff

Which status indicates that content will be seen in Production?

A.

Inactive

B.

Draft

C.

Archived

D.

Published

In the Enable phase, which activities are the Organizational Change and Training Leads responsible for?

A.

Establishing mechanisms for collecting feedback and insights from end users

B.

Communicating known and new issues, and workarounds that will impact users

C.

Developing knowledge and skills with project governance plans

Which OGL analytics dashboard provides data on how many of each type of guide is available in the OGL console?

A.

Users dashboard

B.

Activity dashboard

C.

Content dashboard

D.

Feedback dashboard