Microsoft PL-200 Free Certification Exam Questions Answer Jul 2026 update

You need to set up webpage permissions.

Which permissions must you set? To answer, move the appropriate permissions to the correct page. You may use each permission once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Question # 32

You need to design the chat solution to answer the inquiry from Guest1.

Which three components can you use? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Variables

Escalations

Smart match

Synonyms

Topics

Question # 33

You need to embed the check-in solution into the communication solution. To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Question # 34

You need to set up the new service request completion process.

Which two components should you include in the solution? Each correct answer presents a complete solution.

NOTE : Each correct selection is worth one point.

connection reference

business process flow

Power Automate flow

connection

Question # 35

You need to assign 10 percent of the Qualification records to the QV queue through table configuration by using a Power Automate flow.

What should you do?

Create an autonumber column on the Qualification table and assign its qualification records if the number cleanly divides by 10.

Create a calculated column on the Service Request table that sums the number of qualification records, generates a random number between zero and the number from the new field, and assigns each qualification record if the number generated is 10 percent or less of the value of the new field.

Create a roll-up column on the Service Request table that is the count of qualification records, generates a random number between zero and the number from the new field, and assigns each qualification record if the number generated is 10 percent or less of the value of the new field.

Create an autonumber column on the Service Request table and assign its qualification records if the number cleanly divides by 10.

Question # 36

You need to resolve the issue reported by substitute employees after they are assigned service requests.

How should you configure the system? To answer, select the appropriate options in the answer area.

NOTE : Each correct selection is worth one point.

Question # 37

You need to enable the care staff to update a dog ' s weight.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.