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Which of the following is the PRIMARY benefit of supply base rationalization?

A.

With fewer suppliers, the chances of purchase order errors are decreased.

B.

With fewer suppliers, fewer supply management personnel are required.

C.

With fewer suppliers, the chances of larger volume discounts are increased.

D.

With fewer suppliers, fewer quality issues are to be expected.

According to the Law of Agency, a supply manager acting as an agent makes decisions and acts in whose interest(s)?

A.

The interests of the profession

B.

His/her personal interest

C.

The interest of the organization that employs him/her

D.

The interests of the supplier which overlap with those of the buyer

During a business downturn, a supply manager for RST, Inc. learns that its key supplier is becoming concerned about the firm's unpaid invoices. In this situation, the BEST course of action for the supply manager to take would be to

A.

negotiate a payment plan that accommodates RST's situation but still incentivizes the supplier to do business with RST

B.

find another supplier with more favorable payment terms

C.

notify the supplier that future orders will likely be at risk without extended payment terms

D.

renegotiate the supplier's contract to include a clause that allows RST the option of returning unused goods for a full refund

DEF, Inc. is a small manufacturing firm. DEF enters into a three-year contract for raw materials, with payment terms of net 30. On one of the initial deliveries, a mistake by DEF results in failure to pay for three months. In return, the supplier puts DEF on credit hold. As the materials are critical to manufacturing operations, DEF pre-pays for future orders.

After several months of pre-payments, the firm issues an order with payment net 30, but the supplier refuses to ship goods under these terms. DEF's supply manager believes the firm has made a good-faith effort to address the supplier's concerns, and now wants to enforce the original contract terms. Which of the following is the BEST way for the supply manager to resolve this situation?

A.

Escalate the issue to the executive level with the supplier indicating that all future orders must comply with the original contract

B.

Terminate the contract, as the supplier is breaching the terms and conditions

C.

Make one last pre-payment on credit hold, then notify the supplier of the return to net 30

D.

Negotiate a reasonable compromise with the supplier, including plans for returning to net 30

A supply manager for PQR, Inc. is negotiating a contract to purchase software. The software will streamline PQR's online purchasing process with a one-click buy function. The supply manager wants to ensure PQR's performance expectations are met and that the consequences of failure to perform are properly captured. In this situation, which of the following is MOST important for the supply manager to include in the contract?

A.

Service-level agreements

B.

Protective covenants

C.

Warranties

D.

Maintenance and support

A machine that costs $200,000 is expected to realize an annual savings of $35,000. What is the simple ROI for this piece of equipment?

A.

57.5%

B.

31.5%

C.

20.0%

D.

17.5%

A supply management office for a county government has been authorized to select a contractor to design, build and operate a new bridge. In the past, the county has experienced four major problems when hiring contractors:

1)Contractors dropping out of the bidding process due to lack of resources or ability to perform the scope of the work

2)A limited number of competitive bids that are able to achieve the value supply management desires

3)Underperformance of contractors after the award

4)The perception that the contractors are not operating effectively

In order to prevent these problems, which of the following should supply management do FIRST?

A.

Issue a Request for Information

B.

Issue an Invitation for Bid

C.

Issue a Request for Qualifications

D.

Conduct a pre-bid conference

A firm currently pays $14 per unit for a part used in manufacturing. In an effort to lower costs, the firm invites potential suppliers to participate in an online auction. Suppliers complete a pre-qualification phase before the auction begins. The auction starts with an opening bid of $9 per unit. The auction lasts four hours and no suppliers submit bids. Which of the following is the MOST likely reason for the lack of participation in this auction?

A.

The specifications favor a particular supplier

B.

The pre-qualification process was flawed

C.

The reserve price was set too low

D.

The suppliers lack experience with reverse auctions

After working for several years at ABC, Inc.—a large manufacturing company—Smith moves to a senior position at XYZ, a smaller firm which is part of ABC's family of companies. In an effort to lower costs, Smith begins negotiations with a supplier that sells to both ABC and XYZ. While at ABC, Smith was able to negotiate very favorable contracts for parts and services. However, Smith is unable to obtain as favorable terms for XYZ with the same supplier.

To improve XYZ's position, which of the following is the BEST course of action for Smith to take?

A.

Inform the supplier that the contracts will be cancelled unless concessions are made

B.

Apply knowledge of ABC's operations to demand better pricing

C.

Issue an RFI to identify other potential suppliers

D.

Combine requirements of XYZ with ABC to leverage volume

The chief executive officer (CEO) of a candy company directs the firm to source, produce and market a line of organic clothing. The firm's internal stakeholders are not in agreement with the CEO. In this situation, which of the following courses of action should supply management take?

A.

Create a steering committee

B.

Poll external stakeholders for input

C.

Select the best source of supply

D.

Perform cost regression analysis (CRA)