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Samira, a 42-year-old single mother of four, owns an individual disability insurance (DI) policy. Last week, she was hospitalized because of complications from diabetes. She hired an emergency nanny to care for her children until she was healthy enough to resume her normal activities. To her relief, Samira's DI policy contains a special rider that would cover up to $250 per day for these types of expenses.

What is the name of the rider contained in Samira's policy?

A.

Residual disability benefits.

B.

Hospital indemnity rider.

C.

Cost-of-living adjustment.

D.

Childcare rider.

Marvyn meets with his client, Edlyn, a 67-year-old retired widow who wants to purchase long-term care insurance. Edlyn receives monthly benefits from the Canada Pension Plan (CPP), Old Age Security (OAS), and a registered life annuity. She lives in a mortgage-free condo that she would like to bequeath to her son upon her death.

Given this information, which of the following is Edlyn looking to protect by purchasing long-term care insurance?

A.

Protection of loss of income.

B.

Protection of assets.

C.

Protection of savings.

D.

Protection of retirement income.

Benjamin is a financial security advisor working for the Larson Group. He is following a mandatory compliance training session given by Andrew, the compliance manager. Andrew explains the importance of following the Chambre de la sécurité financière code of ethics, and Benjamin would like to know to whom the code of ethics applies.

What is Andrew's CORRECT response?

A.

Financial planners and financial security advisors.

B.

Financial security advisors and their administrative assistants.

C.

Claims adjusters and group insurance plan advisors.

D.

Damage insurance agents and accident and sickness insurance representatives.

Gino, an insurance of persons representative, is cleaning his office and going through old files. He comes across a file from a former client, Nathan, who owned a 20-year term insurance policy that was cancelled 3 years ago. Nathan now has a different representative and Gino no longer has any contact with him. Gino would like to know if he can destroy Nathan's file.

Which of the following options is CORRECT?

A.

Yes, because Nathan transferred his affairs to another representative.

B.

Yes, because Nathan cancelled his policy 3 years ago.

C.

No, because he must wait until the file has been closed for at least 5 years.

D.

No, because he must wait until the file has been closed for at least 7 years.

President and sole shareholder of the Velos Tourisque company, Paul employs 50 people. Maryse, his financial security advisor, advises him to have his company take out life insurance on him. Who will be the parties to the contract?

A.

Paul will be the policyholder, Velos Tourisque will be the insured and the beneficiary

B.

Velos Tourisque will be the policyholder and the insured; Paul, as the shareholder, can designate the beneficiary

C.

Paul will be the policyholder and insured; Velos Tourisque will be the beneficiary

D.

Velos Tourisque will be the policyholder and beneficiary; Paul will be the insured

Last week, at a dinner party, Dario, an insurance agent, met Andrew, a successful businessperson with a net worth of over $10 million. Dario spent the evening following Andrew around, telling him how he could help him manage his finances. The day after the meeting, Dario sent a fruit basket to Andrew's office. Every day since, Dario has been calling and urging Andrew to meet with him and take advantage of his services and insurance products.

Which duties and obligations did Dario break?

A.

Duties and obligations towards the public

B.

Duties and obligations towards clients

C.

Duties and obligations towards other representatives, firms, independent partnerships, insurers, and financial institutions

D.

Duties and obligations towards the profession

Paulette earns a modest income working as a delivery driver for FastFlowers Inc. in Quebec. The florist company has over 80 employees, 20 of whom are delivery drivers. The employees benefit from a group short- and long-term disability plan. One morning, while delivering flowers, Paulette's truck is struck by a bus. Paulette is taken to the hospital where a doctor deems that she will be unable to work for at least 4 months. Paulette contacts Jade, the human resources manager, to ask her who will pay her disability benefits.

Which of the following answers is CORRECT?

A.

Employment insurance (EI).

B.

Her group insurance.

C.

Société de l'assurance automobile du Québec (SAAQ).

D.

Commission des normes, de l’équité, de la santé et de la sécurité du travail (CNESST).

Coraline is a landscape gardener who owns a disability insurance (DI) policy. The policy will pay her a $3,000 monthly benefit after a 90-day waiting period. She is diagnosed with cancer, and because she has to undergo months of chemotherapy, she will be unable to work. She calls Robin, her insurance agent, to inform him of her diagnosis. She would like to know more information about the claims process.

Which of the following statements is CORRECT?

A.

Coraline must contact her agent by phone within 30 days of learning about her diagnosis.

B.

Coraline has 30 days to provide the insurer with all of the information required to process the claim.

C.

The insurer must pay Coraline the benefit amount within 30 days after receipt of the proof of loss.

D.

The payment of the initial benefit to Coraline must occur within 30 days after the end of the waiting period.

Samya and Gary, who are both insurance representatives, are having lunch together. Gary has been very successful for several years and proposes a scheme to Samya to get insurance proposals signed for a fictional company they would create together. He believes that this system would make them millionaires in about ten years. Gary advises Samya to keep their conversation a secret. If Samya agrees to Gary’s proposal, what sanctions could she face?

A.

A sanction from the CSF’s discipline committee that could be a fine, suspension, or both

B.

Pursuant to the Distribution Act, penal proceedings with the Court of Quebec could result in a fine of up to $1,000,000

C.

Pursuant to the Criminal Code, sanctions could go as far as imprisonment

D.

Since liability insurance protects the consumer, the clients’ losses will be covered and thesanctions will be reduced based on real harm

A few months ago, Urmish filed a complaint to the Autorité des marchés financiers (AMF) about the services he received from his insurance agent, Jaba. The complaint was heard by the discipline committee, and Jaba was found guilty and ordered to pay a $10,000 fine. Jaba is upset and does not agree with the verdict. She would like to appeal the verdict.

Which of the following statements is CORRECT?

A.

A decision made by the discipline committee may be appealed to the Chambre de la sécurité financière (CSF).

B.

A decision made by the discipline committee may be appealed to the Court of Quebec.

C.

A decision made by the discipline committee may be appealed to the AMF.

D.

A decision made by the discipline committee cannot be appealed.