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Alec is sure he sent his insurer his annual life insurance premium payment. The insurer did not receive it, however. The insurer then sent Alec a notice of non-payment of premiums, but Alec had moved in the meantime. Therefore, he never got the notice, even though he had emailed hisfinancial security advisor, Olivier, to inform him of his change of address. Unfortunately, Olivier was on a leave of absence and no one else in the firm took over the file. As a result, the policy lapsed. Alec sent Olivier’s firm several emails to complain, but no one responded. Which organization can Alec turn to?

A.

The Canadian Life and Health Insurance Association

B.

The Chambre de la sécurité financière

C.

The Autorité des marchés financiers

D.

Assuris

Insurance of persons advisor Somalia is careful to comply with the standards and regulations when she meets with potential clients. Under no circumstances would she want them to feel aggrieved or not respected. She makes sure to know their rights. Which legislation does Somalia not have to worry about?

A.

An Act respecting the distribution of financial products and services (Distribution Act)

B.

An Act respecting the protection of personal information in the private sector (APPIPS)

C.

The Quebec Charter of Human Rights and Freedoms

D.

The Insurers Act and the Regulation under the Act respecting insurance

Insurance of persons representative Flavie meets with Julius to analyze his needs. At the end of the meeting, Flavie makes another appointment to present the results of the analysis and the proposed strategies. She hands Julius her business card, which says: “One of the company’s 10 best salespersons at your service!” Flavie even adds that she is the office’s top salesperson and earns more than $250,000 a year in commissions and bonuses. What changes should Flavie make for her representation practices to comply with the obligations of an insurance of persons representative?

A.

Give her business card at the beginning of the meeting

B.

Remove the slogan from her business card

C.

Give her business card only at the second meeting

D.

Avoid disclosing the fact that she is paid by commission

President and sole shareholder of the Velos Tourisque company, Paul employs 50 people. Maryse, his financial security advisor, advises him to have his company take out life insurance on him. Who will be the parties to the contract?

A.

Paul will be the policyholder, Velos Tourisque will be the insured and the beneficiary

B.

Velos Tourisque will be the policyholder and the insured; Paul, as the shareholder, can designate the beneficiary

C.

Paul will be the policyholder and insured; Velos Tourisque will be the beneficiary

D.

Velos Tourisque will be the policyholder and beneficiary; Paul will be the insured

Maryse, an insurance of persons representative, meets with Anita, an actress, to complete a life insurance proposal. Maryse asks her for proof of age and identity. Anita does not like giving out her personal information and asks Maryse if she really needs to ask for these documents. Under what legislation is Maryse able to ask for these documents?

A.

i) Charter of Rights and Freedoms and ii) Respecting the distribution of financial products and services (Distribution Act)

B.

ii) Respecting the distribution of financial products and services (Distribution Act) and iii) Act respecting the protection of personal information in the private sector (APPIPS)

C.

iii) Act respecting the protection of personal information in the private sector (APPIPS) and iv) Proceeds of Crime (Money Laundering) and Terrorist Financing Act

D.

iv) Proceeds of Crime (Money Laundering) and Terrorist Financing Act and v) The Insurers Act respecting insurance and the Regulation under the Act respecting insurance

Julie and Jim have been married for 16 years and decide to divorce. They draw up a list of property that will be partitioned based on the provisions of family patrimony: the family home, the cars, the RRSPs, and the benefits accrued with the RRQ during the marriage. What other items should be added to Julie and Jim's list?

A.

TFSAs

B.

Bank accounts and TFSAs

C.

Life insurance policy cash surrender values

D.

Nothing else

A few months ago, Urmish filed a complaint to the Autorité des marchés financiers (AMF) about the services he received from his insurance agent, Jaba. The complaint was heard by the discipline committee, and Jaba was found guilty and ordered to pay a $10,000 fine. Jaba is upset and does not agree with the verdict. She would like to appeal the verdict.

Which of the following statements is CORRECT?

A.

A decision made by the discipline committee may be appealed to the Chambre de la sécurité financière (CSF).

B.

A decision made by the discipline committee may be appealed to the Court of Quebec.

C.

A decision made by the discipline committee may be appealed to the AMF.

D.

A decision made by the discipline committee cannot be appealed.

Danny purchases a $1,000,000 whole life insurance policy. He names his three daughters, Donna-Joe, Stephanie, and Michelle, as revocable beneficiaries with each receiving one-third of the death benefit.

If Michelle predeceases Danny, and Danny did not have a chance to modify his beneficiary designation, how will Danny’s death benefit be paid out?

A.

Donna-Joe and Stephanie will each receive $500,000.

B.

Donna-Joe and Stephanie will each receive $333,333, and Michelle's estate will receive $333,333.

C.

Donna-Joe and Stephanie will each receive $333,333, and Danny's estate will receive $333,333.

D.

Danny’s estate will receive the entire $1,000,000 death benefit.

Patrick, an insurance of persons representative, gives a talk about his work to high school students. He tells them about his previous day’s activities. Which activity is considered ethical misconduct?

A.

Giving out a business card with his degrees on it

B.

Depositing $3,000 from a client for the payment of premiums into his business account

C.

Being reimbursed for certain direct costs in relation to his participation in training given by an insurer

D.

Accepting a promotional pen of low value from a second insurer

Melissa, a La Tranquillité representative, is meeting with a client who tells her about something that happened to one of her friends. While she was taking part in an outdoor weekend at Mont-Tremblant Park, a forest fire broke out and one of the participants was never found. The client is about to take out life insurance with Melissa. She asks Melissa what would happen to her insurance capital in such a situation. What can Melissa tell the client?

A.

The insurer would pay the insurance face amount within 30 days of the claim

B.

The contract premiums would be reimbursed to the beneficiary because the contract would be null and void

C.

It would be impossible to pay the insurance face amount if the victim’s body is not found

D.

The beneficiary could receive the insurance face amount after a certain number of years and after receiving the judgment for the declaration of death