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Which of the following is NOT a main technical data control area?

A.

Obfuscation.

B.

Tokenization.

C.

Access controls.

D.

Data minimization.

There are different forms of monitoring available for organizations to consider when aligning with their privacy program goals.

Which of the following forms of monitoring is best described as ‘auditing’?

A.

Evaluating operations, systems, and processes.

B.

Tracking, reporting and documenting complaints from all sources.

C.

Assisting in the completion of attesting reporting for SOC2, ISO, or BS7799.

D.

Ensuring third parties have appropriate security and privacy requirements in place.

SCENARIO

Please use the following to answer the next QUESTION:

Henry Home Furnishings has built high-end furniture for nearly forty years. However, the new owner, Anton, has found some degree of disorganization after touring the company headquarters. His uncle Henry had always focused on production – not data processing – and Anton is concerned. In several storage rooms, he has found paper files, disks, and old computers that appear to contain the personal data of current and former employees and customers. Anton knows that a single break-in could irrevocably damage the company's

relationship with its loyal customers. He intends to set a goal of guaranteed zero loss of personal information.

To this end, Anton originally planned to place restrictions on who was admitted to the physical premises of the company. However, Kenneth – his uncle's vice president and longtime confidante – wants to hold off on Anton's idea in favor of converting any paper records held at the company to electronic storage. Kenneth believes this process would only take one or two years. Anton likes this idea; he envisions a password- protected system that only he and Kenneth can access.

Anton also plans to divest the company of most of its subsidiaries. Not only will this make his job easier, but it will simplify the management of the stored data. The heads of subsidiaries like the art gallery and kitchenware store down the street will be responsible for their own information management. Then, any unneeded subsidiary data still in Anton's possession can be destroyed within the next few years.

After learning of a recent security incident, Anton realizes that another crucial step will be notifying customers. Kenneth insists that two lost hard drives in Question are not cause for concern; all of the data was encrypted and not sensitive in nature. Anton does not want to take any chances, however. He intends on sending notice letters to all employees and customers to be safe.

Anton must also check for compliance with all legislative, regulatory, and market requirements related to privacy protection. Kenneth oversaw the development of the company's online presence about ten years ago, but Anton is not confident about his understanding of recent online marketing laws. Anton is assigning another trusted employee with a law background the task of the compliance assessment. After a thorough analysis, Anton knows the company should be safe for another five years, at which time he can order another check.

Documentation of this analysis will show auditors due diligence.

Anton has started down a long road toward improved management of the company, but he knows the effort is worth it. Anton wants his uncle's legacy to continue for many years to come.

Which important principle of Data Lifecycle Management (DLM) will most likely be compromised if Anton executes his plan to limit data access to himself and Kenneth?

A.

Practicing data minimalism.

B.

Ensuring data retrievability.

C.

Implementing clear policies.

D.

Ensuring adequacy of infrastructure.

Which of the following is TRUE about the Data Protection Impact Assessment (DPIA) process as required under the General Data Protection Regulation (GDPR)?

A.

The DPIA result must be reported to the corresponding supervisory authority.

B.

The DPIA report must be published to demonstrate the transparency of the data processing.

C.

The DPIA must include a description of the proposed processing operation and its purpose.

D.

The DPIA is required if the processing activity entails risk to the rights and freedoms of an EU individual.

Under the General Data Protection Regulation (GDPR), which situation would be LEAST likely to require a Data Protection Impact Assessment (DPIA)?

A.

A health clinic processing its patients’ genetic and health data

B.

The use of a camera system to monitor driving behavior on highways

C.

A Human Resources department using a tool to monitor its employees’ internet activity

D.

An online magazine using a mailing list to send a generic daily digest to marketing emails

SCENARIO

Please use the following to answer the next QUESTION:

For 15 years, Albert has worked at Treasure Box – a mail order company in the United States (U.S.) that used to sell decorative candles around the world, but has recently decided to limit its shipments to customers in the 48 contiguous states. Despite his years of experience, Albert is often overlooked for managerial positions. His frustration about not being promoted, coupled with his recent interest in issues of privacy protection, have motivated Albert to be an agent of positive change.

He will soon interview for a newly advertised position, and during the interview, Albert plans on making executives aware of lapses in the company’s privacy program. He feels certain he will be rewarded with a promotion for preventing negative consequences resulting from the company’s outdated policies and procedures.

For example, Albert has learned about the AICPA (American Institute of Certified Public Accountans)/CICA (Canadian Institute of Chartered Accountants) Privacy Maturity Model (PMM). Albert thinks the model is a useful way to measure Treasure Box’s ability to protect personal data. Albert has noticed that Treasure Box fails to meet the requirements of the highest level of maturity of this model; at his interview, Albert will pledge to assist the company with meeting this level in order to provide customers with the most rigorous security available.

Albert does want to show a positive outlook during his interview. He intends to praise the company’s commitment to the security of customer and employee personal data against external threats. However, Albert worries about the high turnover rate within the company, particularly in the area of direct phone marketing. He sees many unfamiliar faces every day who are hired to do the marketing, and he often hears complaints in the lunch room regarding long hours and low pay, as well as what seems to be flagrant disregard for company procedures.

In addition, Treasure Box has had two recent security incidents. The company has responded to the incidents with internal audits and updates to security safeguards. However, profits still seem to be affected and anecdotal evidence indicates that many people still harbor mistrust. Albert wants to help the company recover. He knows there is at least one incident the public in unaware of, although Albert does not know the details. He believes the company’s insistence on keeping the incident a secret could be a further detriment to its reputation. One further way that Albert wants to help Treasure Box regain its stature is by creating a toll-free number for customers, as well as a more efficient procedure for responding to customer concerns by postal mail.

In addition to his suggestions for improvement, Albert believes that his knowledge of the company’s recent business maneuvers will also impress the interviewers. For example, Albert is aware of the company’s intention to acquire a medical supply company in the coming weeks.

With his forward thinking, Albert hopes to convince the managers who will be interviewing him that he is right for the job.

Based on Albert’s observations regarding recent security incidents, which of the following should he suggest as a priority for Treasure Box?

A.

Appointing an internal ombudsman to address employee complaints regarding hours and pay.

B.

Using a third-party auditor to address privacy protection issues not recognized by the prior internal audits.

C.

Working with the Human Resources department to make screening procedures for potential employees more rigorous.

D.

Evaluating the company’s ability to handle personal health information if the plan to acquire the medical supply company goes forward

Which of the following is an example of Privacy by Design (PbD)?

A.

A company hires a professional to structure a privacy program that anticipates the increasing demands of new laws.

B.

The human resources group develops a training program for employees to become certified in privacy policy.

C.

A labor union insists that the details of employers' data protection methods be documented in a new contract.

D.

The information technology group uses privacy considerations to inform the development of new networking software.

SCENARIO

Please use the following to answer the next QUESTION:

Ben works in the IT department of IgNight, Inc., a company that designs lighting solutions for its clients. Although IgNight's customer base consists primarily of offices in the US, some individuals have been so impressed by the unique aesthetic and energy-saving design of the light fixtures that they have requested IgNight's installations in their homes across the globe.

One Sunday morning, while using his work laptop to purchase tickets for an upcoming music festival, Ben happens to notice some unusual user activity on company files. From a cursory review, all the data still appears to be where it is meant to be but he can't shake off the feeling that something is not right. He knows that it is a possibility that this could be a colleague performing unscheduled maintenance, but he recalls an email from his company's security team reminding employees to be on alert for attacks from a known group of malicious actors specifically targeting the industry.

Ben is a diligent employee and wants to make sure that he protects the company but he does not want to bother his hard-working colleagues on the weekend. He is going to discuss the matter with this manager first thing in the morning but wants to be prepared so he can demonstrate his knowledge in this area and plead his case for a promotion.

Going forward, what is the best way for IgNight to prepare its IT team to manage these kind of security events?

A.

Tabletop exercises.

B.

Update its data inventory.

C.

IT security awareness training.

D.

Share communications relating to scheduled maintenance.

The main reason the response to this incident should be integrated into the Business Continuity Plan (BCP) is because?

A.

The repercussions for the company could have significant environmental impacts.

B.

The need for retraining employees will be paramount.

C.

Major stakeholders are involved from every critical area of the business.

D.

The impact on the company's competitive advantage is potentially significant.

Which of the following actions is NOT required during a data privacy diligence process for Merger & Acquisition (M&A) deals?

A.

Revise inventory of applications that house personal data and data mapping.

B.

Update business processes to handle Data Subject Requests (DSRs).

C.

Compare the original use of personal data to post-merger use.

D.

Perform a privacy readiness assessment before the deal.