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An HR leader wants to implement a proactive retention model to reduce the risk of the organization losing key talent. Which of the following actions would relate most directly to this approach?

A.

Monitoring engagement scores and pursuing early interventions for teams or individuals showing declining satisfaction.

B.

Evaluating the effectiveness of various recruitment channels in attracting talent.

C.

Assessing the frequency and impact of leadership training sessions across the organization.

D.

Analyzing exit interview feedback to understand past reasons for departures.

Which of the following statements best describes a characteristic of grievance mediation?

A.

It is more formal than arbitration

B.

It is an involuntary process

C.

Decisions are binding

D.

A neutral third party examines the grievance

What is the key reason for ensuring that performance appraisal tools are valid?

A.

To ensure that employees accept the results

B.

To determine compensation rates.

C.

To ensure they are legally defensible.

D.

To ensure that managers accept the results

Which of the following HR retention initiatives involves senior leaders advising and encouraging the growth and development of the organization's top talent?

A.

Coaching

B.

Sponsoring

C.

Mentoring

D.

Executive leadership

Which form of dispute resolution can save time and money when management and unions voluntarily agree to use it to resolve grievances?

A.

Expedited arbitration

B.

Grievance mediation

C.

Grievance arbitration

D.

Grievance procedure

To fill a vacancy, HR posts a job opening that includes the job description and a list of the most desirable characteristics of employees. Potential candidates who do not have the desired characteristics do not apply for the job. What does this represent?

A.

Selection ratio of zero

B.

Self-selecting out

C.

False positive error

D.

False negative error

Which of the following describes a mechanism to increase employee engagement by sharing the organization's earnings at the end of the year?

A.

Production bonuses

B.

Stock option plan

C.

Gain-sharing plan

D.

Profit-sharing plan

What type of program encourages employees who are visible minorities to seek guidance from a senior manager to help them achieve career success?

A.

Mentoring

B.

Apprenticeship

C.

Community of practice

D.

Support group

Which of the following training delivery methods is most effective when the training involves high-risk hazards?

A.

Job instruction

B.

Lecture

C.

Discussion

D.

Simulation

A leadership assessment identifies that a leader needs to better motivate their team, positively influence task performance, and strongly affect their team's organizational commitment. What type of leadership training would best address these desired outcomes?

A.

Transactional leadership

B.

Leadership emergence

C.

Transformational leadership

D.

Idealized influence leadership