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Which of the following activities can identify new safety hazards and ensure hazard controls are functioning effectively?

A.

Re-engineering

B.

Auditing

C.

Training

D.

Substitution

An organization has 20 separations during a month, with an average of 500 employees throughout the month. What was the organization's turnover rate?

A.

25%

B.

96%

C.

4%

D.

2%

At which step of the HR development planning process is an organization responsible for identifying, in collaboration with the employee, resources that are needed for the employee to reach their goals?

A.

Goal-setting

B.

Action planning

C.

Reality check

D.

Self-assessment

Which major category of workplace stressors is an employee experiencing when they are struggling with work-family conflict?

A.

Role stressors

B.

Work scheduling stressors

C.

Job content and control stressors

D.

Job security and progression stressors

What is the primary goal of organizational development?

A.

To make structural changes, such as altering the chain of command, to enhance the speed of organizational response to changing market conditions

B.

To implement changes in business processes to reduce costs and improve efficiency.

C.

To enhance the effectiveness of the organization and the well-being of its members through planned systemic change

D.

To quickly respond to external changes in the market by adopting new technologies or business strategies.

An employee who increases their smoking, use of alcohol, or reliance on psychotherapeutic drugs during periods of increased stress is most likely showing which type of strain?

A.

Psychological

B.

Physical

C.

Organizational

D.

Behavioural

Which of the following is a compensation cost indicator?

A.

Average employee earnings as a percentage of revenue.

B.

Voluntary and involuntary turnover rates.

C.

Number of days absent from work.

D.

Number of errors relative to on-time delivery.

Which type of private pension plan should an organization offer if it needs a simple plan that minimizes the organization's financial risk?

A.

Registered Retirement Savings Plan

B.

Defined contribution plan

C.

Defined benefit plan

D.

Canada Pension Plan

A team leader notices that team members are reluctant to share ideas. Which of the following interventions is most likely to improve this situation?

A.

Reducing the frequency of team meetings.

B.

Implementing regular team-building exercises.

C.

Increasing performance-based bonuses.

D.

Assigning individual tasks instead of group tasks.

Which of the following is the next step after identifying metrics for an HR audit?

A.

Making recommendations to reduce employee turnover

B.

Obtaining senior management approval for the audit

C.

Collecting data for analysis

D.

Implementing training programs to address performance gaps