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Which of the following is the most common way the security of personnel files is breached?

A.

Cleaning staff recover data from the trash.

B.

HRIS employees access online records.

C.

Disgruntled HR staff take records home with them.

D.

Employees look at paper files left on a desk.

Workforce planning is most effective when it is:

A.

Focused on short-term goals.

B.

Reviewed on an ongoing basis.

C.

Used primarily as a staffing tool.

D.

Developed by the executive team.

Job sharing, compressed workweeks, and telecommuting are examples of:

A.

Flextime

B.

Work-life balance

C.

Alternative work arrangements

D.

Part-time employment solutions

When implementing an employment test, validity is established if the:

A.

Content of the test is determined by assessment professionals

B.

Test developers conduct a suitable job analysis

C.

Outcome ranks all applicants in order of proficiency

D.

Reliability measurements show a positive correlation

Which of the following promotes an effective coaching relationship? (Select TWO options.)

A.

Preparing for the session and eliminating interruptions

B.

Addressing performance issues in a team environment

C.

Listening carefully to the employee’s challenges

D.

Ensuring accuracy of training materials

E.

Engaging in social activities outside of work

A manager choosing not to be involved in conflict resolution between employees demonstrates which of the following leadership styles?

A.

Laissez-faire

B.

Democratic

C.

Transformational

D.

Situational

(Enter the answer as a numeric value.)

An employee’s base pay is $20 per hour. They worked 48 hours in one week and received a spot bonus of $200. Their gross pay for the week is ____________.

A primary advantage to using employee candidate referrals is that it:

A.

Increases competition among employees.

B.

Requires retraining of self-directed work teams.

C.

Tends to create a homogeneous workforce.

D.

Improves the employee retention rate greatly.

The most important advantage of self-service technology is its ability to:

A.

Increase employee retention.

B.

Allow management access.

C.

Reduce HR’s administrative workload.

D.

Maintain historical documentation.

An organization has 39 full-time employees (FTE) and 25 part-time employees all working at the same location. The spouse of an employee in a lawfully recognized common-law marriage was diagnosed with an illness that requires extensive care. The employee requests Family and Medical Leave Act (FMLA) leave to begin immediately. The employee has been working full time for 10 months and worked 1,300 hours during that period. Six years ago, the employee worked for this employer for 3 months. The employer requires employees to substitute accrued paid leave for unpaid FMLA leave, and also has a policy that permits the use of sick days for an employee’s personal illness only. The employee has 12 days of accrued vacation time and has accrued 3 sick days and 3 personal days.

Taking organizational policy into account, how many accrued paid days will the organization require the employee to use concurrently with the Family and Medical Leave Act (FMLA) leave?

A.

0

B.

12

C.

15

D.

18