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Why is the "transfer of learning" concept very important in training and development programs?

A.

It allows a new employee to quickly understand and learn the new organization.

B.

Employees are able to apply what they have learned in day-to-day activities.

C.

Job shadowing is the most popular approach in teaching someone a new skill.

D.

It allows trainees to ask questions to fully understand a new concept.

Recommendations on employment standards from the Organization for Economic Cooperation and Development (OECD):

A.

are more stringent than International Labour Organization (ILO) conventions.

B.

are passed to the United Nations (UN) for a binding vote.

C.

establish voluntary guidelines for member countries.

D.

must be ratified by member countries within 1 year of publication.

An employee is being sent on a support assignment to a country affected by an ongoing local interruption of transportation systems. Which of the following payments would most likely be provided to the employee?

A.

Mobility bonus

B.

Shipping stipend

C.

Hardship allowance

D.

Premium disbursement

An organization that considers senior management positions based on home country nationality and strong loyalty to leadership is practicing the type of corporate culture that:

A.

focuses on tasks and achieving the end goal.

B.

prescribes roles and functions in a rigid system

C.

prioritizes doing the right things versus doing things right.

D.

places the fulfillment of individuals above the organization.

A research scientist is being transferred from a work site in Bangalore, India to a three-year assignment at the organization's headquarters in Seattle, Washington, United States (US). Which visas should the organization apply for to cover both the employee and their spouse?

A.

B-1 and B-2

B.

F-1 and F-2

C.

J-1 and J-2

D.

L-1 and L-2

A key characteristic of organizational culture is:

A.

It can be quickly changed by upper management

B.

It has little impact on an employee’s perception of their role

C.

It provides long-term guidance on behavior

D.

It is based exclusively on written values

The call center department of a global organization has a high new hire attrition rate. The HR manager is responsible for addressing this issue in the organization.

Which of the following metrics should the HR manager include when calculating the direct cost of turnover to the organization?

A.

Training cost

B.

Severance cost

C.

Absenteeism cost

D.

Insurance cost

Which of the following is the most prevalent reason for a long-term, learning-driven expatriate assignment?

A.

Employee retention

B.

Cost control

C.

Competency development

D.

Problem solving

A CEO asks the HR department to assist in identifying key personnel to help implement global growth. What is the HR department’s best response?

A.

Focus on building a leadership pipeline

B.

Identify employees to attend leadership development programs

C.

Suggest replacement of expatriate employees

D.

Outsource recruitment to a global staffing firm

Employment relationships for most employees in Europe are primarily governed by:

A.

Informal customs and practices

B.

Individual contracts of employment

C.

The European Union Data Protection Directive

D.

At-will employment arrangements